By Drew-Jordan Maharaj on May 27, 2026 Verified by Google

Poor management and customer service from teller (Kelly)

By Egon on January 4, 2025 Verified by Google

I love this branch. The staff are always friendly and the service I get is outstanding. I cannot say that I have ever had a bad experience at the Norwood RBC

By Justin Meekes on July 4, 2022 Verified by Google

I know it's a bank but seriously, only open 7.5 hours a day during the work week. Nothing on the weekends or even one late night. Basically screw anyone who works a real job and wants to get to the bank.

By Christy Cannon on March 25, 2021 Verified by Google

This was the worst costumer service I have experienced in 30 years with RBC! The Teller I dealt with was rude, judgemental and condescending! Went for something as simple as a replacement debit card and was treated like a common criminal!

By Cameron Knight on January 29, 2019 Verified by Google

i am constantly harrassed by one older clearly menopausal teller who feels the need to boss me around. i had forgotten my card at work and had to answer almost 20 different questions just to cash a 70 dollar cheque. i was also forced to change my pin because my wife knew it. i will refuse to do any more of my banking with this bully.