By Kevin Slechta (Dreamfall31) on July 25, 2026 Verified by Google

Do not go to the drive thru...we literally waited 30 mins to get our stuff...then got to the window barista doesn't say anything....takes 10 seconds to yawn and rub her eyes before proceeding to read off a long order that was not ours....while we said "no" immediately after the first 2 items we knew were wrong...then she keeps reading the long order. Eventually she finished then we simply said we were a pickup order. They then forgot to give our 2 water bottles, mentioned it then she proceeds to go fill up two normal cups with water...awful experience.

By Lilli Stapp on July 20, 2026 Verified by Facebook

Went inside to order. Staff was more concerned about waiting on drive thru orders than customers in person. There were several customers waiting for orders, but no one in line but me.
Which was disheartening. Once my order was placed, I then waited for my order. Approx 5 min later staff member asked if I was waiting for a coffee? (I am at Starbucks I thought), to which I replied yes, she then handed me someone else's hot coffee and I priceeded to tell her I ordered an iced coffee. She said, oh that's not a coffee. I replied, well that's a coffee to me.
A few minutes later I received my order.
Also unsure of message on my cup?

By Tay Kor on July 15, 2026 Verified by Google

Their drinks are good but this is the slowest Starbucks I have ever been too. Every time I order online or in store no matter what time of the day it takes 20 minutes for one small drink. I don’t understand if it’s low staffed or what, they seriously need to learn to catch up with their orders or work on speeding it up.

By Sharon Hocker on March 3, 2026 Verified by Google

I want to clarify that the barista’s were phenomenal. Even when my order was behind, they apologized sincerely. It was a very busy day and they did their best to keep up with orders (Although I feel like them writing personalized messages on every cup is counterproductive. I saw the advertisement for this new practice a few months back, and have noticed the difference in service). My issue is with Alicia. I don’t know what her role is, whether she is a barista, supervisor, or manager. But the way she speaks to and treats the other baristas is totally uncalled for an unprofessional. Anytime I come to this Starbucks while she happens to be on shift, the tension is about as thick as a loaded Frappuccino. The entire time I waited for my order, I watched her nitpick at multiple baristas for things that seem so minuscule. The difference in the atmosphere when she is present versus when she is not is more than noticeable. Frankly, it makes me uncomfortable. I don’t usually write reviews, but I felt the need to speak up after my last visit.

By Dawud M on November 4, 2025 Verified by Google

Starbucks baristas at this location were friendly and they had good customer service. You're greeted when you first enter the store and they made my order correctly the way I like it