By Breonda Herbert on July 25, 2026 Verified by Google

If I could rate this place zero stars I would. I paid $62.75 to be disappointed, and taken as a complete joke. For starters i paid for 3 pizzas, and was only given 2, and told they never received the order. I also ordered ITALIAN cheesy bread only to receive old, cold cheese, and bread that was burnt on the bottom, with no Italian seasonings, and garlic butter. Cut into 4 huge slices instead of 10 strips. When I called to complain I asked for manager, and was given the run around. Then they pretended to not understand English, while laughing, and playing in the background, which ended up with them hanging up on me. I called corporate, and a complaint was filed for a refund. Im fully prepared to keep writing bad reviews if the problem isn't fixed by Monday morning. They need to highly consider retraining their sorry excuses of employees, and find a new manager ASAP! Hard to believe they would want people like that representing their company!

By Fatal Wounds on April 8, 2026 Verified by Google

I placed an order through the Little Caesars app totaling over $60, and my delivery arrived incomplete—missing two entire pizza boxes. When I contacted the driver, I was told they “forgot” to include them. That’s not a minor mistake; it’s a serious failure in order handling and quality control.

For a business handling food delivery, accuracy is the bare minimum. This experience reflects poor management, lack of accountability, and a disregard for the customer’s time and money. I expect far better service, especially at this price point.

By Carla Daniels on November 15, 2025 Verified by Google

Seems lately everytime I go to order classic pepperoni there is always a 15min wait. It's supposed to be hot' n ready. Instead there's always more most bestest. Which why would you make all those to only try and upsell $0.80. Everyone don't have time to wait so you say give it to me. But, yesterday I asked for classic, cashier got the pizza out of warmer; then said "you said classic, we only have most bestest." I could feel the lie coming out her mouth. But I need food for my son and had to get back to work. I will never be going back to this one even though it's closer, don't like the feeling of being scammed. Took a picture definitely classic. Do right by your customers.

By Marco Cassio on April 21, 2025 Verified by Google

Dear Little Caesars Team,

I’m a loyal customer and have always enjoyed your food—especially the return of the pretzel crust, which I was thrilled to see back on the menu. However, I wanted to share a disappointing experience I had on April 20, 2025, at your 1225 45th St, West Palm Beach, FL 33407 location.

When I arrived to pick up my online order, I walked into the store and was not greeted. I had to initiate the interaction to receive my order, while the employees at the front were wearing headphones and looking at their phones. It wasn’t until an employee working in the back stepped in and told me someone would be with me that I got any sort of acknowledgment. This is not the level of service I’m used to from Little Caesars.

When I arrived home, I discovered that the quality of my pizza was subpar. I ordered the pretzel crust pizza, but instead received a dried-out pizza made with regular crust. I called the store to speak with a manager, but the person who answered said there was no manager or shift lead present—something I found very surprising, as I believe management should be on-site to help resolve issues like this.

This experience fell short of the quality and service I’ve come to expect, especially compared to other Little Caesars locations in my area that have always been great. I’d appreciate it if this issue could be addressed and look forward to a resolution.

Thank you for your time and assistance.

By Marc J on July 27, 2022 Verified by Google

I ordered an extra most bestest pizza which obviously comes extra pepperoni all over the pizza as it is advertised. Instead I got a pizza with portions of it with no pepperoni and when I brought it to the attention of the person who took my order he replied and said the pepperoni was under the cheese which was a lie! I will not be a repeat customer as this was my first time visiting this store.