By Brent F on April 23, 2026 Verified by Google RONA Moffatt & Powell / Exeter

The owner/employees here always help me out. Theyre willing to work with you and have great deals when stuff goes on sale. They even gave me free drywall scraps for free to finish a project, no other store has ever helped me out like that. So friendly here.

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By J L on March 28, 2026 Verified by Google RONA Moffatt & Powell / Exeter

The store itself appears to be well kept and organized. However, I'm giving it a two-star rating due to customer service. Immediately when I walked in I greeted the female at the front w a smile and hello. I got no response back just a straight face -ouch. I walked the store for about 20 minutes trying to find what I was looking for. Online said that there was 26 items of what I needed. The individual I had greeted when I walked in, was kind and chipper greeting everybody else who walked into the store so I wasn't comfortable asking her for help. I get it, It's a small town. I'm new here and I'm judged on my appearance all the time. I already feel excluded but this experience left a really sour taste in my mouth. I drove to a different location outside of Exeter to get what I needed with help as soon as I walked in. Moral of the story, if you're working in a business, everybody should be greeted equally so they feel welcome and encouraged to spend their hard-earned money.

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By Phil J on January 28, 2026 Verified by Google RONA Moffatt & Powell / Exeter

Has to be the worst Rona ever. If I could give -5 it would be more appropriate. Staff are rude and lazy. Not willing to do much. Won’t be back.

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By Michael Ford on September 18, 2025 Verified by Google RONA Moffatt & Powell / Exeter

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By Fat Freddy on December 18, 2022 Verified by Google RONA Moffatt & Powell / Exeter

Most of the staff are very helpful here. The store is laid out nicely and well organized. The prices are a little high but they usually have what I'm looking for as opposed to places like Canadian Tire. I go here quite a bit while doing renovations. The older gentleman in the lumber yard is awesome and very friendly.

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By Troy McLaughlin on April 24, 2021 Verified by Google RONA Moffatt & Powell / Exeter

I'm very impressed with the level of service from Exeter's store the last couple of visits during this stricter lockdown. I dont know how they remain so cheery with all the pressure on them. Alex was very friendly, polite and extremely professional with my inquiries and I really appreciated her expertise during these trying times. Thanks for working so hard.

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By Ben Dewar on August 22, 2020 Verified by Google RONA Moffatt & Powell / Exeter

Up front service is great. Purchased a vanity 5 min before close and went out back to get it only to find the gate was being shut and the men had clocked out. Even though it was called in to them from cashier prior to close they refused to get it.

Young man told me to come back tomorrow to get it.... I am not driving another 35 min each way to come back so I went in for a refund. Woman (Kate...I believe) was great, very apologetic when it wasn’t even her fault. So she stayed late to refund me. All of my employees have stayed late at one time or another to look after a customer out of the kindness of there heart. The attitude in the back needs to change.

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By cynthia ledgley on July 29, 2017 Verified by Google RONA Moffatt & Powell / Exeter

good resource in our community but hard to really get the help we needed for some basic orders. They are nice people but not very good with customer service and make promises but then not effective in the follow through. If you talk to different people you get different degrees of helpfulness. You just have to be persistent. Could be better but at least they are here. Fridge arrived. has some small defect so that the upper door cannot be properly reversed as we explained would be needed. Called to see if his is something they can help with and as usual no one is there right now to help but if you call back tomorrow etc. Very disappointed in the entire process.

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