By Alan McManus on June 6, 2026 Verified by Google

Needing a smart phone with unlimited data for just a month while traveling back in the USA, the young lady working (sorry I didn't catch her name) helped me with what I needed. Usually, I end up getting a free phone that to be free requires three months of the top monthly plan. This year (I work overseas), I only need a phone with unlimited data for just one month. She quite honestly advised I visit Walmart and purchase a prepaid phone there that I would need for $50 and just purchase a 30 day credit for $60 plus tax (and 911 fee of about $2). So, I got what I needed from Walmart. It happened to be a Cricket phone, for $116 total. This easily saved me about $100 from what I would have done in the Cricket store. This may not make her superiors happy to send away a even small transaction like mine, but I am truly happy with the sound advice, the savings, and the continued good experiences I have had with Cricket. Kind of corny, but I honestly thought of the old movie "Miracle on 34th Street" where the Macy's Santa Claus was telling parents that the toy their child wanted was available for a better price at a competing store. When I am treated honestly like this, I have no trouble wanting to go back any time in the future that I may need their service. Thank-you for the good advice and for treating this customer with kindness and genuine concern and helpfulness! I highly recommend you.

By Jennifer Gomez on June 4, 2026 Verified by Google

Perla is amazing! She went above and beyond. I had a horrible time with my previous carrier and she made the whole process easy. She was very knowledgeable and professional. She was so patient while I dealt with resolving my issues with my previous carrier. She was so sweet to my brother and mom. I am so grateful for her.

By Rita Foster on May 31, 2026 Verified by Google

Gabby provides exceptional customer service. She is very willing to help and provides service with a smile. Truly an asset at this location!

By Jennifer Baldwin on April 28, 2026 Verified by Google

I was having trouble with my phone and Gabby fixed it within minutes. She's friendly and has great customer service. Thank you for your help Gabby. I appreciate you!

By Centenial Jamison on January 27, 2026 Verified by Google

omg! top tier service!!!! I don't really comment when it comes to customer service, but Perla, and Victoria gave exceptional service, these two should definitely be rewarded for their hard work and for giving a true customer service experience, I came in there pissed!! and left out feeling heard and understood! I recommend if you are a cricket customer, or want to switch services to go to this location. they will get you all the service you need! thank you guys for helping me pick out a phone for my neice, she was overjoyed for Christmas and for that l, it will truly be one she will always remember!