By Markum Blander on June 25, 2026 Verified by Google

Very helpful in getting me comfortable with my phone

By Wade Kohutek on May 12, 2026 Verified by Google

They removed a bug on my phone did take only a few minutes.

By Juan Jose Garcia Soto on February 13, 2026 Verified by Google

Awesome Customer Rep, Short young lady was excellent and extremely helpful came in and asked for a software problem i had and was extremely kind and helpful! she helped me manage through it! awesome 👏

By Wendi on October 16, 2025 Verified by Google

Brianna was such a great help and alot of fun to chat with while I was there.
May god bless everyone at cricket

By Brooke T on August 17, 2022 Verified by Google

I came in with my moms iPhone she used for three days before she decided to switch back to android to get the iPhone ported over to an existing account. She asked me to sell it for her now after leaving the store my phone has a passcode on it and I’m locked out of the phone my mom never set q passcode on the phone and the customer service was horrible. It’s my problem now that the representative locked my iPhone and lied and said all cricket stores close at 7 when I called a different cricket store that closes at 8… he obviously needs some training on his job and now I’m stuck with a locked iPhone because of him and he asked if I checked the registry to see if it was a stolen iPhone after I had already explained this was my moms old phone I’m seeking for her. Now I can’t sell it because I’m locked out because it was a completely unlocked restored iPhone and he closes in 15 minutes and had no solution…. I just want to reiterate this iPhone never had a passcode the three days it was used and he was the most unhelpful person who provided the most inconvenient customer service experience and called me a thief.I’ve attached a pic of how the phone was before he touched it - unlocked and ready to port over