By Autumn Avalos on June 13, 2026 Verified by Google

Got an initial quote, chose different flooring. Requested an updated quote and never received one. Paid for materials and labor, and was told we couldn’t get an updated quote with labor listed even though the initial had labor listed. Nothing but problems. First the date of when we needed it done was a week off even though we explicitly explained when we needed the work done. Then there were issues with the baseboards painting not being listed. At the end of the day we spent a lot of money and there was a lot of delay and miscommunication. I’ve never had so many issues with flooring in the past… The installers contracted were awesome, though. They did a fantastic job!

By Nikki on March 10, 2026 Verified by Google

We had such a great experience with Bruno at Flooring Liquidators. He was incredibly patient with my mom and took the time to answer every single question she had without ever making us feel rushed. Buying flooring can be overwhelming, but Bruno made the whole process comfortable and easy. He really listened to what she wanted and made sure she felt heard and confident in her decision. Customer service like that is hard to find these days. Thank you, Bruno, for going above and beyond! A+

By Jamie Diermier on January 16, 2026 Verified by Google

We had a great experience working with Bruno on our flooring purchase. He was incredibly friendly, personable, and easy to work with from start to finish. We shopped around at many different places, but Bruno stood out as the best—knowledgeable, patient, and genuinely helpful without any pressure. Highly recommend asking for Bruno!

By A Miles on January 21, 2022 Verified by Google

The install took awhile (2 months +) and about three months in the base board pulled away in my kitchen living room transition. Do I take these photos in three months later....here we still all. I went in talked to the manager... texted him the pictures....nothing....so I called, "Oh... I thought someone called you! ...really you guys! No call back and no repair....buyers beware!

By Adriane M on September 25, 2021 Verified by Facebook

The install was great....the finish is where it got difficult. I think more communication would have been better. I was told parts were missing....but then I was called for a finishing appointment and they no-showed. I know we have been in a pandemic and things are delayed...I am cool with that, but I called me....two months later aI decided to check in and I decided to go and add another 1000 to what was paid in good faith. I am hoping the transitions stay in place.
The cost was excellent. Robert was very professional when he came to my home to measure. I am happy with the floors....saved $2000 from what S&G was trying to charge me.