By RONA LEENEN on September 4, 2025 Verified by Google

Had a horrible experience trying to get a pre op clearance from Kimberly Pinckney. Had to actually go into the office to get it resolved, since it is not possible to call directly to the office.

By Mahdi Lynn Casedo on March 12, 2025 Verified by Google

The instructions in their app said you can check in online. Waited for two hours because I did check in online instead of with the reception desk. I was told later on that nobody knew I was there, but I was in front of the reception and nobody called out for my name at my time slot. I’ve already met with the doctor’s assistant previously and she knew my time slot but still did not call me to go in to see the doctor. Such a waste of time.

“Instructions:
Please arrive 20 minutes early to complete the check-in process.
- You can check in the day prior on MyChart.”

By Moji Baa on August 13, 2024 Verified by Google

The worst medical groups,I have ever seen . You call, follow up they never reply. You have critical condition, you call , no contact with doctor, if you can talk with team , they said we will text to doctor , they never call you , you can die,they don't care. I was bleeding call them , nurse told me call me back immediately, but after three days nothing. The reception told me he is not your doctor 😂😂 he is specialist .you should call your family doctor,even if he prescribed wrong medication. Even I called the customer relationship they didn't call me back .worst experience. 😡😡😡Pay of your pocket , get nothing

By Lily on May 30, 2024 Verified by Google

The wait time is terribly long to see my primary, over the phone or in the office. expect to wait 30 mins to over an hour. The only reason I give a 3 is because Dr. Le has always been on time and truly listens to my concerns. It’s crazy they cancel appointments if you are late after 15 minutes and expect patients to wait around for over an hour.

By Peggy on November 19, 2017 Verified by Google

Appointment Suite 100, parking is TERRIBLE , be sure allocate 15 minutes to find a parking spot, however the Doctor 👨‍⚕️, the Nurses and all other employees are wonderful & so kind!!!