By Amanda Ediger on December 3, 2025 Verified by Google

Recently had some issues with Jcrew factory shipping. The customer service at this store went above and beyond! Will be shopping at this location again.

By J McD on September 9, 2025 Verified by Google

Dismissive staff. I was ignored from the time I entered until I left

By M on June 6, 2025 Verified by Google

Randomly closed at 5 pm due to “inventory”. The traffic to get there was the worst and I got there right at 5 not knowing they would randomly close 3 hours early and I arrived right at 5 and the doors were locked and the people inside just started at me. They didn’t even come to the door they just starred as I knocked. I had an order to pickup and those expire. It would have taken one minute. Really really really disappointed

By CHEWY C on September 6, 2024 Verified by Facebook

Both clothing quality and employee services are top notch! Employees are as helpful as possible and are willing to take their time to help each customer

By K G on April 12, 2024 Verified by Google

Agree with earlier review - show up in comfy PJs & sweatshirt the employees pretended you are not there, they will blatantly ignore you. Clothing options seem good and quality material.