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Chipotle Mexican Grill

Chipotle Mexican Grill Verified by Yext

3.0

(236 Reviews)

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Listed In: Carry Out Fast Food Place, Mexican Restaurants Place, Tacos, Burritos and Fajitas Place, Meal Delivery Service providers, Catering Service providers

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors… Read more

3.0

236 Reviews

Write a Review
Cara Michele

By Cara Michele on September 9, 2026 Verified by Facebook

Awful. I paid $15 for this fajita quesadilla and its just two tiny rectangles of steak and unmelted cheese. Literally nothing else inside but layers of bland ass tortilla. Not driving all the way back to deal with the rude guy at the window

Bren Neely

By Bren Neely on July 7, 2026 Verified by Google

I will not be returning to this Chipotle.

This is the second food handling issue I’ve experienced at this location. During a previous visit, I watched an employee use the glove they were wearing to scrape food off a serving spoon. That didn’t seem sanitary, but I gave the restaurant another chance.

Today, I ordered hard shell tacos. Instead of placing the taco shells directly into the serving tray, the employee set them on top of the lid that had just been removed from the container. I politely asked if I could have different taco shells because I didn’t know whether that lid was a clean food-contact surface. Rather than simply replacing them or explaining the process, another employee became argumentative and dismissive.

I wasn’t trying to cause a problem—I was asking a reasonable question about food handling. When customers raise concerns about cleanliness, they should be treated respectfully, not made to feel like they’re wrong for asking.

Between the food handling concerns and the way my concern was handled, I chose to leave without ordering. I won’t be returning, and I hope management provides additional food safety and customer service training for the staff.

J Strebing

By J Strebing on June 8, 2026 Verified by Google

Ordered hard shell tacos from here with several ingredients and was given soft shell tacos with meat and sour cream. What a horrible experience, and trying to get in touch with customer service they give me a free drink and case closed. Complete BS and total joke. Stay away

electron boy

By electron boy on June 5, 2026 Verified by Google

Got a bowl with chicken and steak(they rang up wrong bowl on receipt). Alot of gristle on the meat. So much gristle i stopped eating when i was halfway done(picture). Ya think spending nearly $15 on a bowl would get you better quality meat but apparently that's not the case with Chipotle anymore. Super disappointing :(

Anonymous

By Anonymous on March 10, 2026 Verified by Google

I went in today hungry, and left even hungrier. I get a simple order: white rice, double steak, corn, cheese, sour cream and queso. I cannot overstate just how small portion sizes are. The amount of steak was fine, shockingly given Chipotle’s overarching reputation. But the rice, arguably the cheapest component of the meal, was lackluster to say the least. When everything was put together, it didn’t even fill half of the bowl. (See picture for reference.) I wouldn’t even be mad if not for spending $30(!) for my half a bowl of food.

All of this is to say, this location (at least) should train its staff better to give accurate portion sizes (of rice?!), or needs to be put out of business simply due to the stinginess of ownership instructing it’s workers to skimp on select items on the menu. My wife’s order was even worse, and given that she is pregnant, we were greatly dissatisfied and disappointed with the quality of food from this location.

We will NOT be returning and we’d advise any serious Chipotle enjoying customer to make the drive to any other location. Trust me, you won’t regret that decision.

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Chipotle Mexican Grill 3.0 out of 5.0 based on 236 user reviews.

Chipotle Mexican Grill
6830 Lake Plaza Dr, Indianapolis, IN
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Additional Business Details

Business Hours

M-Su 10:45am-10pm

Services

Serves Lunch, Has High Chairs, Has Seating, Welcomes Families, Children's Menu, Free WiFi, Table Service, Onsite Parking, Delivery, Has Restroom, Takeout, Dine-in, Debit Card Accepted, Vegetarian Options, Serves Dinner, NFC Payment Accepted, Catering, Credit Card Accepted, Welcomes Children, Vegan Options

Email

IN.4584.BinfordBlvd@chipotle.com

Listing data provided by Yext

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