Business Hours
M-Su 10:30am-midnight
Accepted Payments
American Express, Discover, MasterCard, Visa
Listed In: Fast Food Chicken Place, Cuban Restaurants Place
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated… Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion! Read more
By Eric Rodriguez on August 20, 2026 Verified by Google
The service has improved. A while back my pick up orders were missing items or were prepared incorrectly. It is not complicated to seek recourse from corporate, but there are hoops to jump. Just glad they got their act together.
By G. S on July 21, 2026 Verified by Google
I love visiting this location during normal working hours; The Jamaican chef is amazing. I am a very observant person when it comes to the preparation of my food. The meat he prepares is excellent. This chef is consistently washing his hands and changing his gloves. The food is excellent at this location during the week.
By Florida Limos on June 25, 2026 Verified by Google
I usually don’t leave reviews, but this Pollo is the only location I visit. Always consistent and fresh. Chicken done right and juicy. The best part is always my interaction inside with one of the Employees, his name is Mecki and he always goes above and beyond. It’s always a pleasure when a restaurant or business has this type of professionalism. Exceptional Mecki you deserve an award for exemplary employee.
By JOSEPH PARASCANDO on May 31, 2026 Verified by Google
Really wish I didn’t have to leave a bad review. I go here three times a week and I’ve never had a problem, but it takes 1 really really
Bad experience to ruin that. Had multiple people inside waiting 10+ minutes. No service, nothing. Ordered 9a no breast, after 10 minutes she gave me my meal only had 1 breast. Said it wasn’t ready. Then served me my meal and the chicken was raw. Also your cook is wearing crocs with no socks. DISGUSTING. I’ll be going back to pollo but not this one ever.
By George Wade on May 17, 2026 Verified by Google
This place was A PLUS x 10 AMAZING !! From the time I walked the door Martin and her entire crew were the BEST. Their kindness was more than 5 star and she checked on me along the way. I drove over an hour and will recommend her, and her staff to anyone and EVERYONE I know. She has a team of employees that thrive to follow in her footsteps of professional courtesy that will lead others and DEFINITELY myself back. The food was 5 star, but the service was a 10.
Great job by all.
George Wade ☮️
Showing the overall rating from Google. Load more reviews to see individual Google reviews.
Showing the overall rating from Yelp. Load more reviews to see individual Yelp reviews.