By Ylli on July 17, 2026 Verified by Google

I had a rather unsatisfactory experience here. I purchased a pair of trousers and requested alterations to shorten them. Unfortunately, after ten days, the alterations had still not been completed. I found myself needing to visit the store twice to remind them, as it seemed my request had been overlooked.

Ultimately, I received a refund for my purchase.

Based on my personal experience, I am unable to recommend this service.

By Gabriel Cardarella on May 26, 2026 Verified by Google

I had an exceptional experience at the Todd Snyder Fifth Avenue location in Manhattan, especially working with Josh and the rest of the team there.

I was in NYC trying to find outfits for a few Tony’s-related events and had already visited several other well-known menswear stores including Saks Fifth Avenue, Ralph Lauren, and Drake’s. At those places, I honestly felt more like an inconvenience than a customer. I’m not particularly well-versed in suits or tailoring, so I was relying heavily on the expertise and guidance of the staff. Most places made the experience feel intimidating or transactional.

Todd Snyder was the complete opposite.

From the moment I walked in, Josh made me feel welcome, comfortable, and genuinely excited about the process. He took time to guide me through different looks, explained what worked and why, and made the experience collaborative instead of pressured. Other staff members even chimed in with styling suggestions and encouragement, which made the entire environment feel warm and engaging rather than stiff or pretentious.

Most importantly, they made me feel confident in what I was wearing. My girlfriend even commented on how pleasant and different the experience felt compared to the other stores we visited.

We ended up leaving with two suits, and for the first time during this whole process, I actually felt excited and confident about what I’ll be wearing rather than anxious about getting it wrong.

The clothing itself looked and felt better on me than anything else I tried all week, but the service is what really set this place apart. Huge thanks to Josh and the entire team for making what could’ve been a stressful experience genuinely enjoyable.

By David Rose on May 18, 2026 Verified by Google

The GM Victus and the entire Todd Snyder staff were simply amazing!!!!

They were extremely helpful, very engaging, and gave great suggestions on new items that I might add to my wardrobe and overall style. Left leaving the store blown away by their superb customer service!! Can’t wait to shop with them again. ⭐️⭐️⭐️⭐️⭐️

By Debbreca Long on May 13, 2026 Verified by Google

I can’t say enough about the wonderful staff at this store. Plus the incredible feeling you get when you walk in the door. It makes you want to shop and the 5 star service is incredible. I highly recommend this location for those who are looking for elevated style with friendly knowledgeable service in NYC. Victus is incredible and so was the entire team working this am. I only got his name though. Amazing experience amazing staff and amazing feeling while shopping. I’ll be back to see you all very soon. Congrats on achieving an elevated Men’s retail experience. You have everything perfect.

By Gagandeep Singh on March 31, 2026 Verified by Google

After a long day at work, we decided to treat ourselves to some new pieces at Todd Snyder in Rockefeller Center and it was absolutely worth it. The store is beautiful, and browsing while looking out at the iconic Rockefeller flags waving is a vibe in itself. The layout makes shopping easy, and we have to shout out Victus, the store’s manager, who welcomed us warmly and even offered us water. Josh was incredibly attentive while we tried on shoes and jeans, making the whole experience comfortable and enjoyable. If you’re looking for top-tier menswear with a great atmosphere, this location is a must-visit!