By Carly Cheasty on July 28, 2026 Verified by Google

Placed an order through my app. Arrived to pick it up a few minutes early and formed the employee that I was a little bit early and it might not be ready yet, and gave her my name, she came back with a different name.And I said, no, i'm corrected her.She said she didn't have an order with that name. I told her I put it through on the app.It says it's being prepared. Its a medium stuffed crust and garlic beead. She said they had to cancel an order.Maybe it was that one...... What?? Why did you cancel an order?!?! Dont you inform the customer when you do that?!?! She said it was for a personal pizza and they're all out of them... okay...... well, that's not what I ordered.And I showed her my phone with the order confirmation in the preparing order screen. Even confirmed the location. She said, if I don't get my money back in about three days to call them....... WHAT ABOUT NOW!?!?!?! WHAT ABOUT MY DINNER?!?!?!
SO I HAVE TO WAIT 3 DAYS TO GET DINNER.?!?!?
Left with no..... food won't be going back there ever again.

By C F on May 13, 2026 Verified by Google

I ordered through DoorDash and drove to the store to pick up my order, only to find out it had been cancelled almost immediately because they supposedly “ran out of dough.” I would have respected an honest explanation more, like closing the kitchen early or not wanting to make additional orders. Instead, it felt like an excuse. If employees are still being paid until closing, customers should reasonably expect service during posted business hours as you had plenty time to make it. Does the owner know you’re doing this?

By Gregory Martin on April 12, 2026 Verified by Google

Ordered a Italian sausage & jalapeño large pizza & it was made fresh & delicious with every bite.

By Karen Scheuerlein on February 8, 2026 Verified by Google

I ordered by phone, that went fine. Picked up our 2 X LG pizzas, nothing special just cheese and pepperoni the deal $10.99 each. This is hands down the worst pizza I've ever had from pizza hut. There is hardly any cheese and the crust is very dry/tough.
I really wish it was better. It didn't even look close to the picture on the website.

By Kris10 M on April 20, 2024 Verified by Google

First time in the new Pizza Hut and we were impressed. Ordered online for pickup and before leaving the cashier opened every box to make sure our order was accurate. Everything was delicious, will definitely return!