By Sophia V on August 28, 2026 Verified by Google

This is the best grocery pick-up experience I’ve had at any Albertsons. I always have good experiences but Jacob B. went above and beyond. I completely messed up my order and accidentally ordered 25 of an item instead of 5 and he caught the mistake and confirmed with me before just putting it in my order and issued me a refund right away. He was so sweet and I appreciate the great service!! 🙏🏼

By Marilyn Vitiello on July 4, 2026 Verified by Google

You should really define the area that your shopping carts can access. Really crappy when they lock up and won’t move on my way to my car. Three of us were stuck with carts full of groceries and not at our cars. That is really ridiculous. We should be told when we check out and the parking lot should have defining lines on it. Way to treat your loyal customers….

By Nathasha Qadiri on May 29, 2026 Verified by Google

I’m updating my review because the way this situation has been handled has only become more concerning.
This started when I asked a simple question about why my drink came out last even though I ordered first. Instead of acknowledging it or apologizing, the employee became defensive and dismissive. When I explained that I was just looking for basic customer service, she told me she didn’t have time for this and directed me to speak with a manager.
I spoke with the manager, Gerardo, who apologized and told me to come back the next day for a drink on the house. However, when I returned, the same employee approached me while I was in line and told me I needed to speak to a manager again. I explained that I had already spoken to him and that’s why I was there. I also told her I was confused by her behavior since I’m a regular and have never had an issue before.
She continued to argue with me, told me I was out of line, and insisted I speak to someone else, because Gerardo is not her manager. He’s only HR! which was confusing and embarrassing in front of other customers. I stepped out of line and spoke with Gerardo again, who seemed unsure of how to handle the situation. He initially offered to get my drink, then changed to offering a gift card instead, which was not what I wanted.
It was frustrating to be told to come back, only to be confronted again when I did. After that, it felt like the original promise about getting a drink was no longer being followed, and the focus shifted to offering me a gift card instead. To me, it felt less like the issue was being resolved and more like I was being pushed aside.
When I explained how all of this made me feel, I was then told that if I felt that way, I should not come to this location anymore. As a regular customer who comes here often, that response was upsetting and disappointing. I expected understanding and reassurance, not to be told not to return.
If I felt that way was unethical since this is my local Albertsons where me and my family kids come all the time also when I called to follow up, I was told a completely different version of events—that the employee felt “attacked” by me and that other customers supposedly agreed with her. This does not reflect what actually happened. There was only one person behind me at the time, and several people who ordered after me had already received their drinks. It was a simple question that escalated unnecessarily.
The whole experience left me feeling like maybe I should not have expressed my concern, even though I was only trying to understand what happened. As a customer, I should be able to ask a reasonable question without being treated this way or having the situation turned against me.
This entire experience has caused me stress, anxiety, and embarrassment. What should have been a quick and simple interaction turned into a situation where I felt singled out, dismissed, and blamed.
I hope management takes a closer look

By Nathasha Qadiri on May 28, 2026 Verified by Google

I visited the Starbucks inside Albertsons today and had a really disappointing experience. I ordered a simple drink first, yet three customers behind me received their drinks before I did — including more complicated orders like Frappuccinos and lattes.

When I politely asked about my order, the employee became dismissive and rude instead of simply acknowledging the delay. At one point I was told, “I don’t have time for this,” which was completely unprofessional.

What made this especially surprising is that I actually love this Starbucks and come here all the time. The employee who was rude has always usually been kind to me in the past, so I honestly don’t know why this interaction went the way it did.

I do want to acknowledge that the store manager, Gerardo, handled the situation appropriately when I called. He apologized for the employee’s behavior and offered to replace my drink, which I appreciated.

Customer service matters just as much as the drinks, and I hope this location works on treating customers with more respect and professionalism.

By Dorothy Follins on March 31, 2026 Verified by Google

I would like to thank Robert at Albertson's in Temecula off hwy 79 in the catering department, for a beautiful and wonderful job., the food was delicious.
The attentive and positive impact it had on my event was awesome. Thank you for all your hard work, you were a pleasure to work with and attentive, our family and guests are still raving about the food and how beautiful the arrangement of the trays was. You played a huge part in making our day on Sunday March 29, 2026.
If you want your event done right with taste come to Albertson's in Temecula off hwy 79
experience, kindness, presentation.
A satisfied customer.
Dorothy