By Kathy Geiger on October 7, 2026 Verified by Google

Big Blue is amazing! The teachers and managers work with scheduling difficulties and are great with kids! Watching baby class is so fun!

By Shananda Davis on August 25, 2026 Verified by Google

My daughter is a member at another Big Blue location in NJ. Whenever we visit family in MI, we try to do a class at the Sterling Heights location so she can stay on top of her lessons—it is always a very pleasant experience!

By Megan Jo on August 15, 2026 Verified by Google

We were given two trial lessons for our toddler children, which was great. The instructor at the first lesson this past Tuesday evening was good and the staff member (woman with shorter hair) was helpful and friendly. We did our trial lesson with our children tonight and the instructor was ok but seemed a little impatient. The main reason I am giving this place a one star is the woman named Freddie who works at the front (customer service). We were looking into signing our children up for lessons tonight, however Freddies attitude and rude response to questions I was asking regarding fees/payments made us decide we didn't want to take lessons with Big Blue Swim School. I got the name and of the general manager to contact regarding her extremely poor customer service and I let her know that she has an attitude and needs to work on it. The general manager Matt did contact me after this employee, Freddie, had contacted him all upset after our interaction and she felt she was cordial and didn't do anything wrong. I did appreciate that Matt reached out to me. He let me know he would review the recording/footage between her and I with her to focus on what she could work on-so he had not listened to anything yet regarding our interaction. However, towards the end of his conversation with me he let me know that this employee was a nice/good person and always friendly and basically said to me that he felt it was something I did wrong/I was the problem (when he hadn't even had listened to the interaction between her and I yet). And I told him I was a good person too...I'm a special education teacher. I also let him know that maybe she was just having an attitude and didn't realize it and my daughters father was a witness to the interaction and felt she wasn't friendly either. It's ok, because we will not be attending Big Blue Swim School but we do appreciate trying it out with the trial lessons.

By Holly Adkins on April 16, 2026 Verified by Google

Big Blue has the best swim instructors that love our kids. My baby has learned so much and loves the water because of how much fun she has.

By Lacey Howlind on April 10, 2025 Verified by Google

Love this place!!! The instructors are wonderful! The facility is so clean and the management does everything they can to ensure you and your child have success in their swim school! Plus, it’s affordable. Highly recommend big blue swim school in Sterling Heights!!