By Jamie Bere on February 19, 2026 Verified by Google

We hired this company in November 2022 to fix an attic insulation issue that was causing moisture in our home. They knew about the moisture and told us the insulation had been corrected and the problem resolved.

Later, a home inspection found mold in the attic caused by improper insulation work. We contacted the company, and they returned. During that visit, we were told they sprayed for mold and fixed the insulation. We trusted that their "courtesy" visit had resolved the problem, but the mold issue continued and got worse over time.

When moisture appeared again in colder weather, we hired an independent mold specialist. Their findings were serious. Mold had never been properly remediated. Because of the known moisture, mold would have been present during the original installation, and proper treatment required removing all insulation, which was never done.

Email exchanges with the company were contradictory. At one point, they said it was "highly unlikely" mold was visible during the initial work. They also admitted that if moisture was present, mold could exist but claimed it would not have been present for them, even though we contacted them because of the moisture. They stated they are not a mold remediation company and that the follow-up visit was just a "courtesy" where a growth neutralizer was applied, not actual mold remediation. This directly conflicts with what we were told in person, which was that the mold had been sprayed and addressed. If they truly were not a mold remediation company, they should have referred us to a specialist or advised us to have the attic inspected sooner, but they did neither. Instead, they continued work that did not address the underlying issue we had hired them to fix.

Despite these contradictions, they insisted the work was completed as contracted and refused to take responsibility. They dismissed the independent specialist’s findings and offered no reasons or meaningful resolution.

Because of their refusal to act, we had to pay over $11,000 out of pocket to remove all insulation, properly remediate the mold, and reinstall new insulation.

The lack of accountability and transparency is the most upsetting part. Their explanations changed once the specialist’s findings were presented, yet they continued to deny responsibility. We trusted this company to handle the issue professionally and were left with a worsening mold problem and a major financial burden.

Based on our experience, we cannot recommend this company.

By Jin Cha on December 30, 2025 Verified by Google

Please respect owner parking spots...and NOT park in them without permission. Next time you come to our high rise condo building, use the designated visitor parking spaces. That's what they are for. Even if you're thinking, 'Oh, it's only 30 min.' This is a problem. That could be the time I get home and don't have my space to park my car. Be respectful and obey simple rules when you're going to other people's homes. I for one would never trust work to a company who can't be respectful.

By Justin Carnegie on November 28, 2025 Verified by Google

Started with Ryan coming out - he knows his stuff! answered my questions, and made his recommendations. provided a price that i know to be fair. Carmen then reached out, clarified the details, collected a deposit and unleashed the hounds! a few weeks later Sam and Dima were out installing new eavestroughs. Right from the start, the guys were punctual, very courteous, and very friendly. We moved some vehicles in order to make life easier for everyone, then they got right to work, and got it all done same day. you would never have know the crew was there other than the fact my old battered eavestroughs have been replaced. I can't recommend them enough! Cheers to the AM Group Team!!

By Tracey Haynes on July 31, 2024 Verified by Google

The team that we had were wonderful from start to finish. They worked clean and had the job done in a timely manner. We were given updates daily and our concerns were addressed immediately. We would highly recommend them for siding, windows and eavestroughs

By Brad Graham on March 20, 2022 Verified by Google

We had several quotes from other companies that were quite frankly insanely expensive. I read about AM Windows And Doors online and looked at the reviews. Gave them a call and in a week or so met with Talbot. There was an immediate difference in what Talbot presented at first meeting. Most importantly, no computer, just a measuring tape and a booklet and dressed in work style clothing. We talked about what we wanted in windows, different options for certain areas and the extent of our window project. He took measurements, wrote some notes down and then left to go back to the office and prepare a quote. Very different from what we had with other sales personnel. No hard sell!
Talbot contacted us a few days later and set up an appointment to go over specifics and prices. Finally the pricing matched our expectations and it was a go. He had some samples to give us a look at what their windows offered and it was a significant difference from the other manufacturers we were introduced to. It was an easy decision.
Matt And Greg, who installed our windows, came by to do final measurements and talk specifics about the job. They answered all of our questions.There were no large problems that could be seen and Matt and Greg were confident the job would be without issue.
The day of installation arrived and no one showed up in the morning. I got a hold of the head office and there was an issue with a job they had been on the previous day. I understand issues with doing tear out and installations, especially on older homes and was fine with that. However, I was off work at the time and it really didn't matter to me. Had I taken time off work to be there this would've been a big problem. Matt and Greg would be there tomorrow.
The next day Matt and Greg showed up on time and got right to work. They did an amazing job, especially with the window casings. Being an older home it was a challenge and they performed with expert precision. I was very impressed and happy. Our basement windows were a little more work but the results were amazing. Like night and day. The amount of finishing they did to the outside was incredible and was unexpected. Job well done. There was one fly in the ointment unfortunately. On the second day they were installing the front windows. I had asked for a single grill divider across the middle of the three panes of glass on the casement windows. My wife had noticed something was off with the windows in the trailer. I looked at them and sure enough they were wrong. I ran in to alert Matt that the windows were not the design we wanted. Matt read his notes and sure enough it said grill through center. Luckily I also had the schematic drawings that Talbot had produced for the window quote. I showed it to Matt and he took a picture of it and sent it to the person on the phone. The solution was to install the windows as is and come back at a later date to replace the window panels with the proper design. I was fine with that solution.
A few weeks later Mike showed up with our panels and he managed to install all of them by mid afternoon. They looked great, much better than what had been there and what I wanted to begin with. There were no issues replacing them and they've been working just great. Matt never tried to talk us out of what we wanted or gave us any issues with the mistake. He said” If that's what you wanted then we will fix it.” There was never a question of “If” just “How” they would do it.
We have more windows to replace and they will be the company I call! It's not just how they handle the things that go right but how they dealt with the problems that defines a great company. AM Windows and Doors is an exceptionally great company with amazing installers and excellent window engineering and design. Why look any further. I definitely recommend them to anyone interested in an amazing window experience.