By Paigemaster on May 2, 2026 Verified by Google PetSmart

I wanted to give this PetSmart location a 5 star review after seeing an employee refuse to sell a woman a betta fish without a heater. He politely told the woman that betta fish needed heaters and instead of using that as an educational moment to be a better pet owner, she became rude and stomped out of the store. I did witness her return to the store angry on the phone so I hope she did not put him through any more grief. It breaks my heart to see people want to adopt pets and not put the proper care into learning how to take care of them. I really appreciate this employee pushing back on her entitlement and standing his ground. I will return to this location over and over again knowing they hire staff that care about their animals and prioritize animal welfare over sales.

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By Liv Lemieux on April 25, 2026 Verified by Google PetSmart

Service is lacking lately, I ask for 12 crickets every week. I have an old gecko and she only eats so many. I have asked for 12 and I get 35+. This is not a gift to me as the guy at the counter says, it is dangerous for my lizard and it is wasteful. When crickets die without getting eaten they stink and cause me more clean up.
I ask repeatedly for them to take crickets out of the bag and I get “it’s the best I can do”. I don’t need 25 when I specifically as for 12. Also a dozen is not 15.
The man with the painted nails is rude, condescending and honestly gives off negative vibes. Stop telling me what I want, it’s offensive.
I’ve complained twice in person.

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By sameer S on November 29, 2025 Verified by Google PetSmart

Great service! I just bought my first 125 gal aquarium tank for my 5 axolotls! I am very happy with my purchases. The staff and manager were really helpful. Overall i am very happy.

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By Bron on November 29, 2025 Verified by Google PetSmart

Alex is such a good dog trainer. He takes his time with each dog and their owners. I would recommend him to anyone looking for a dog trainer. The staff here are also really good. Thanks Alex and the staff for all that you do.

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By Nic E on August 23, 2025 Verified by Google PetSmart

I have brought my dog here for years, just for grooming services. Unfortunately, the grooming department isn't completing the service I'm paying for adequately anymore. I feel I'm not getting my moneys worth and will no longer be returning. This really is a shame because we were loyal customers for so long and never had any issues until this year. I don't know what's changed but I wouldn't recommend coming here for grooming services like I would have in previous years.

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By Trushita Kharbanda on May 14, 2025 Verified by Google PetSmart

The grooming service is AMAZING! Chantalle and Laura are too kind and pet loving! My dog Milo went in for a full bath and haircut and they both stood upto the expectation and even went beyond! They made sure Milo was completely comfortable and took proper care of him! I will definitely recommend these 2 lovely women for your pet! Definitely, definitely coming back!

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By TheArchitect on November 24, 2024 Verified by Google PetSmart

A large PetSmart with an Adoption Center and a Grooming Center.

They have live fish, small animals, small birds, and cats. The rest is pet food and pet equipment/toys.

The aisles are wide and large. There is so much space. Probably the largest and most spacious PetSmart I've ever been in. And also the most smallest selection of pets I've ever seen.

Overall, spacious pet store. Lack of actual pets. Cute cats. Can't got wrong with cats.

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By Emily Mathieu St-Laurent on December 29, 2023 Verified by Google PetSmart

Probably my favourite Pets Mart around. Alex is helping me with training my Pup hes amazing. Highly recommend him. And Kate for grooming is very kind gentle and good with my Pup. (The girls in the grooming salon make sure your pup feels comfortable before going in and i really appreciate that) And the staff here is always welcoming and kind.

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