By Jane Turner on June 25, 2026 Verified by Google

I love my new pool! Installation was amazing and Kenny and his crew treated me well! I've called with questions a few times and they are always helpful. I highly recommend if you're thinking about a pool!

By Heather Clark on October 14, 2025 Verified by Google

Scheduled pool closing a month in advance. Thought I’d give a new, local business a chance to close my pool. The price given was a lot less than I’ve paid in the past. Was told they would call a day prior to closing to give me a time. No one called. I called and left a message the day before my scheduled date. No response. Called the morning of said scheduled day, the person who answered took my info and said someone would call right back. 8 hours later no call, no one showed up.

By Lisa Geiger on September 3, 2025 Verified by Google

Update: it's been almost five months and our liner is still not fixed and no response from Richmond Pool and Spa. Just don't...no call no show on scheduled day. Liner was left twisted with a huge wrinkle it in, above water level. Pump leaked and had to call them back twice to fix it. Yard was left a complete disaster. They even put their garbage, including plastic, in our burn pit. When asked about the liner we were told " I make no guarantees on wrinkles, period" supports are leaning and out of plumb. We were so excited to have this pool installed and now are regretting the installer chosen. Nightmare. And still haven't gotten a paid receipt that we have asked for multiple times. No dirt was removed that allowed sand to move and it was back filled the following day. There is still a huge wrinkle above the water line that is a b

By Shane on May 21, 2025 Verified by Google

If you're looking for outdoor grill installation near me, look no further than Richmond Pools and Spas! Their team is incredibly professional, knowledgeable, and easy to work with. From start to finish, the entire process was smooth and efficient. They not only helped with selecting the perfect outdoor grill setup for our backyard but also handled the installation flawlessly. The attention to detail and quality of service truly exceeded our expectations. Highly recommend them for anyone upgrading their outdoor living space!

By Mike Padgett on February 2, 2025 Verified by Google

Ken and his knowledge of pools, spas, and accesories far surpasses any others we comparatively shopped. His efficient and timely installation took only 8.5 hours to complete. He and his workers were clean, organized, and extremely professional. Putting water in our pool took longer than the sale and installation. Also know it is a real team which includes Ken's do Taffy, she's part of his business in all aspects! I strongly recommend Richmond pools and spas for all your needs.