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Ferguson

Ferguson Verified by Yext

3.8

(17 Reviews)

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Listed In: Plumbers Retailers, Bed And Bath Retailers, Hardware Retailers, Chemicals Equipment and Supplies, Air Conditioning Equipment and Supplies, Air Conditioning Retailers

Serving the community, your local Ferguson is the go-to source for professional-grade plumbing supplies, fixtures, and equipment across Ferguson #3774 O'Fallon, IL. We carry pipes, fittings, valves, water heaters, fixtures, and drain products from the industry's most trusted brands. From copper… Read more

3.8

17 Reviews

Write a Review
AMBER

By AMBER on July 19, 2024 Verified by Google

I got a flat tire today & pulled into their parking lot. I went inside, there were 6 male employees & I asked for help putting my spare tire on & one of them replied, “is anyone a mechanic? “, and then proceeded to tell me to call someone else for help. As a nurse, I just can’t imagine not helping someone. I wanted to write this review, not as a customer, but as a reference to the character of the people working here if one day y need customer service, I’d imagine they would have zero motivation to help you.

JNelle Bryant

By JNelle Bryant on May 11, 2021 Verified by Google

Very accomdating and helpful in item I was searching for despite not really being open for business. I needed to see a shower unit and they are only open for curbside service. The nice Rep still helped me and I greatly appreciated it.

Brian Holland

By Brian Holland on January 11, 2021 Verified by Google

Jason is an amazing employee. I had several issues with many trips to the store and phone calls (he even used his personal iPhone to FaceTime me to see the problems that I had). He spent much time with me to ensure that I had the correct parts and giving valuable advise. Thanks so much.

Mickeya Moore

By Mickeya Moore on December 5, 2019 Verified by Google

I walked in today and was not greeted. Two people were standing at the counter and finally I spoke and he looked briefly and said they didn’t have the piece I needed. I guess he would know but I really didn’t feel any effort at all on his part. He almost seemed like he didn’t even want to assist me. I won’t be back!

JEFF MESSLER

By JEFF MESSLER on October 23, 2015 Verified by Google

I went in today to ask about purchasing a couple shower handles. The associate was rude. He asked me what the manufacturer was. I told him i did not know and I think I need universal shower handles. He said they had nothing like that available for me. I can't believe Lowes and Home Depot have a better selection and service than a company that specializes in Plumbing. If that employee worked for me he would be fired instantly for treating a customer that way. I wont refer anyone to this location ever.

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Ferguson 3.8 out of 5.0 based on 17 user reviews.

Ferguson
6700 Old Collinsville Road, O'fallon, IL
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Additional Business Details

Business Hours

M-F 7am-4pm, Sa-Su Closed

Year Established

1953

Listing data provided by Yext

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