By Jerry Kurowski on May 27, 2026 Verified by Google

Stopped in today 5/27/26 to get an RV Propane tank filled. The sign on the door says tank fill station not working.
I went in and the gal was a bit perturbed when I asked when will it be fixed.
She told me its been out of order for over a year.
I went a block down to Zollickers and was filled and gone in 8 minutes.

By James Muzingo on February 2, 2026 Verified by Google

No place to give zero stars.. pinnacle propane sucks.. you have a contract and credit propane already bought and payed for and can't get anyone one the phone.. tell you to use the website or app to make a order and that doesn't work either... be told order will be taking care of show up on Monday still no propane a week and half later..
Do not use pinnacle propane... there service sucks..
I was also told as a valued customer with contract I would be on a automatic fill .. that hasn't happened..

By jeffery birman on May 26, 2025 Verified by Google

I was in the market for propane after moving to Lincoln, but after reading numerous one-star reviews and hearing similar stories, I've decided not to use this company. Thank you to everyone for sharing your honest experiences.

By Susan Sneed on April 5, 2025 Verified by Google

No weekend service at all available, even for disabled needs… they don’t tell their customers that they don’t come and check the propane levels… so here I am freezing …willing to pay whatever to have the propane delivered… but their guys on vacation!? Well what about backup!! how convenient and then the guys are rude and dismissive!!!! I don’t need that attitude after I spent near $1000 in JANUARY! This place SUCKS SINCE IT CHANGED HANDS. YOUR JUST A NUMBER. CALL MFA!

By Erica Nesbitt on January 24, 2025 Verified by Google

We had Heet Gas company and when they were bought out by Pinnacle, it went to crap. Still waiting several years later on my refund check, but they keep sending me a bill for tank rental. We haven't had them in years! Still waiting... I've called them twice and still no check!