By Chris on June 23, 2024 Verified by Google

I had the same experience as one of the other reviewers. Immediately upon getting out of my car I was accosted by a shady individual. Obviously it's a thing that happens, but I've never been somewhere it happened so quickly with them being that persistent.

By Refia Sultan Katmer on November 25, 2021 Verified by Google

On 13th of November, about 6.30 pm I tried to fill regular gas, it was paid 85 dollars I saw on my account but I could not fill any gas and I tried from another pump but again your machine took 44 dollars from my account and I could not get any gas either. Totally your station took 129 dollars from me and gave nothing. I waited enough for your return but I have no returns. So, you have to issue my money to my bank (Transfer Wise)!

By D on October 21, 2021 Verified by Google

I hardly ever write reviews but this was so deserving of one. It's unfortunate that I had to select atleast 1 star for this review. Customer service is terrible. The male clerk was rude and suspicious activity was observed from shady individuals loitering in and around this location. I just left this location after attempting to get some gas. After I used my bank card and beginning to pump the gas in my tank, the gas pump immediately shut off before any gas came out. I went inside to advise the clerk what happened and his response was, "I know. we are out of gas". Well sir if you are aware that you are out of gas, then put a sign on the pumps so that customers can be aware prior to them using their bank cards. So I immediately checked my bank account as a precaution just to make sure that I wasn't charged for any gas. I saw that Shell had charged $85.00 to my account. I went back into the store to inform the clerk and he advised that Shell placed a $85.00 hold on my bank account and that the money will go back on in a couple days and then he turned his back on me. Needless to say, I was very frustrated and disgusted because a $85.00 hold was placed on my bank account when I never received a drop of gas due to this Shell being out of gas. I never had a $85.00 hold from any gas station. The holds in the past were only $1 when you use debit. Customer beware because to be charged with a $85.00 hold on your bank account when you did not even receive any gas is absurd. I felt robbed.

By Denise Lowery on May 13, 2021 Verified by Google

They have lost my business after ripping me off after they ran out of gas and did not try to make it right. I always got my gas there and filled up every time if 30 cent per gallon means more to them than my loyal patronage they can choke on it. They need to have people who know what they're doing. You are from here on out boycotted by me. This is what wiped out my points.

By Sam Kahl on June 23, 2018 Verified by Google

Great prices and although it's hard to get in and out of (I've been in an accident after pumping once), it's very conveniently located. Also, they don't have the switcharoo pricing with cash vs. credit. Pumps fill up quickly at peak times. Just keep your head on the swivel for shady characters from the bus stops nearby.