By Peter Morello on August 28, 2026 Verified by Google

That was the best experience with a technician, he was thorough and explained everything, we had out refrigerator and appliances serviced and couldn’t be more happy with the service . Will use them again

By Amelia Tavarez on August 9, 2026 Verified by Google

Mr. Keith was professional and courteous. He serviced my mini split condenser fast and effectively. Thank you for your professionalism!

By Olivia J. on May 4, 2026 Verified by Google

We just moved to Mount Vernon and had an issue with our mini split units blowing warm air and randomly shutting off. The technician came out over the weekend, quickly diagnosed a leak in the outdoor condenser, and found the Freon was nearly empty. After repairing the leak and recharging the system, everything has been running perfectly and blowing cool air again ever since. 👍🏽 Highly recommend for fast, reliable service!

By Ann-Marie Palmer on April 11, 2026 Verified by Google

Amazing
Same-Day Service
Called Shepherd ENG
Heating Cooling &
Refrigeration when my furnace stopped working during a cold morning last week. They showed up the same day, diagnosed the issue quickly, & had my heat back on in no time. Not only did we used them for a full furnace service, they took a look at our water heater as well. The technicians were knowledgeable, clean, and explained everything clearly.
Super professional and reasonably priced. Highly recommend! Will definitely use them again 😃😃😃

By JO Elaina on April 22, 2025 Verified by Google

Excellent Service! I had a great experience with this company recently. They serviced my air conditioning unit just in time for the warmer weather, and I couldn’t be happier with the results. The technician Keith; he was on time, professional, and got my A/C running perfectly just in time for the season. Super efficient and reliable—highly recommend! Truly appreciated their timely response and solid customer service.👍🏾