By Creeana Fisher on July 8, 2026 Verified by Google

We had a great experience with our team. Our project manager was great & the team who built our fence did an amazing job! They worked quickly and efficiently- we are so happy! We would recommend to anyone.

By Mike B on June 27, 2026 Verified by Google

REVISED REVIEW 👎🏻👎🏻👎🏻👎🏻👎🏻STAY AWAY FROM EARGEON THIS COMPANY IS NOTHING BUT TROUBLE AND AFTER THEY OBTAIN YOUR INITIAL BUSINESS, THEY DO NOT RESPOND TO CUSTOMER SERVICE ISSUES. STAY AWAY. THERE ARE MUCH BETTER PLACES TO DO BUSINESS WITH. CHOOSE WISELY.

We contacted Lowe’s about having a fence installed. They sub the work to a company called Ergeon near Philadelphia Pa. We called Ergeon and had an appt set up for a video call. I work nights but stayed up to do the call. They didn’t call. Almost 40 mins later I received a text saying it was cancelled. I tried to call to speak to someone and the lady who answered told me nobody was available. About a week later someone contacted me from Ergeon saying they were sorry and we set up another appt. The appt went through and we made a payment for half of the amount due which was almost $8,000 for 278 linear ft of fencing. We were told an installer would come take measurements and talk to us. We received an email from Lowe’s with a different time than what we were told so we tried to contact Ergeon. 4 texts to a number they told us to text for questions and 2 calls and no response. Finally a guy text saying he would call within the hour, no call. 2 days later we contacted Lowe’s who contacted Ergeon who finally called us. The guy who called was rude and said, well I was dealing with customers. We told him all we wanted was a confirmation of the time since we received conflicting times, which would have taken a few seconds. An installer from a different co called Innovation Fence came out and everything went fine. They came to install the fence and the first half was done by another co. then Innovation did the rest. We paid the remaining almost $8,000. Within a week a whole section of the fence blew down. The guy from Innovation came out and fixed it, he forgot to put a notch in the panel. Three separate times the post caps blew off and we had to chase them all over our neighbor’s yards. 2 got broken in the road behind our house, 1 we couldn’t find, and several others were in neighbor’s yards… We tried to contact Ergeon and Innovation and received no response. Lowe’s gave us a number to Installation Made Easy, who tried to contact Ergeon. We had to purchase several online and have them siliconed on. We also had to adjust the gate in the back because it was running when opened and closed. This entire job has been a run around and a huge mess, with absolutely HORRIBLE customer service from all involved! We paid $15,000+ for low quality fence pieces, so so installation, and a terrible hassle! We also had to pay an additional $350 to have dirt removed. Do yourself a favor and call Direct Fence, they are much cheaper and the fence panels are much nicer and higher quality. They did our son’s fence right down the street for WAY less and zero issues! We turned down Direct Fence and went with Lowe’s because we thought we could trust them. The most responses we have received is asking if we would remove negative reviews, which are totally honest!

By Casey Taddei on June 2, 2026 Verified by Google

The presentation was a great experience. Alberto did a great job explaining each step with us and he was very patient with our technical difficulties.

By Lateefah Harris (Customdesignsby_tefa) on August 8, 2025 Verified by Google

Excellent customer service provided by Valentin as usual! Thank you so much for explaining all the details and assisting me through the process.
The two installers were great! Friendly, professional and precise! Thank you for your hard work! I love it!

By Ericka Gentile on June 17, 2025 Verified by Google

Very happy with my fence installation as well as customer service. They were able to use satellite technology to get my yard measurements within minutes and go over the plan and pricing by a simple phone call. They were consistent with following up, scheduling and my project was done in a few hours. Professional and exceptional work, would recommend.