By Irenet Personal5 on October 17, 2026 Verified by Google

Minus one star - it's a complete waste of time and if anyone buys here, well consider yourself had! Furniture is trashed and some not even fair enough to donate, much less to put for sale at 75-80% off foreign built furniture that's had its useful life and quite unpleasant to display at what otherwise would be a reputable store. Shame and a rip off!

By YiRan Du on May 9, 2026 Verified by Google

英文原版（直接复制发布）

I had a rather disappointing and uncomfortable shopping experience at this store today. I came in with my two children, hoping to look at and consider buying sofas as a genuine customer. I never asked about or even mentioned the restroom from the moment I walked in.

The staff first came up to talk to my son, asking if he liked the table. I just smiled politely and didn’t say much. But surprisingly, he soon told me the restroom was out of service without any reason. I was just here to shop quietly and had no intention of using the restroom at all.

It felt awkward and disrespectful to be judged and assumed for no reason, especially after casually chatting with my child first. I have been living in the United States for many years, and this is the first time I have ever felt discriminated against. Every customer deserves basic respect and fair treatment. I hope the store can train staff to treat shoppers more appropriately and respectfully.

By J Shah on April 19, 2026 Verified by Google

It’s great that there is an outlet so close in San Jose. There was a decent selection. One of the sales associate seemed quite busy with someone even as people waiting for help started to line up … but another associate was quite helpful!

By M V on September 27, 2025 Verified by Google

great to have an RH outlet in San Jose. best day and time to go is Wednesday afternoon around 2pm. new shipments arrive that day so that is the best chance to get the best stuff/deals. I've been to the outlet several times and have found some solid deals. Esp on the towels and bed linens. I also bought a great 6 x 9 wool rug for just under $300. still, it's RH so prices are all relative and not bargain basement by any means. all sales are final so be sure you really want the item before purchase.

By Ming on April 12, 2025 Verified by Google

Good variety of items in a decent sized space. Pricing is generally half off original. Some deeper discounts are available.