By Thomas Hayes on July 26, 2026 Verified by Google

Pretty cool cute stuff. Pretty disorganized at times too, especially today. Also, the cashier licked her fingers when she grabbed the bag or when she grabbed some paper to wrap the glass around. That is very unsanitary and should stop immediately. It’s common sense not to do that. It’s disgusting and makes me not want to ever shop there. Please instruct your workers to use a sponge or don’t use anything at all maybe some water… But don’t put their disgusting spit on the paper in the bag that they hand to the customers. We will report this next time. To the Health Dept.

By Eduvina Pedro on June 23, 2026 Verified by Google

I wanted to express my sincere gratitude to the staff for their immediate assistance with my 76-year-old father, who fell outside the store this morning. We initially asked Paul for help, and he promptly went to get the manager and another employee (I can’t recall her name). However, they were truly amazing—so caring and quick to spring into action. They didn’t have to do all that, but one thing is for sure: this Home goods store is my neighborhood store. They are kind and truly care about their customers. A million thanks!

By Lasey Jasey on June 3, 2026 Verified by Google

I will no longer be shopping at any TJX brand. This HomeGoods location had me witness the most unprofessional environment I have seen in a long time. This location is already not well staffed, I come in at open most days to hardly any staff available or they are extremely busy pushing product to the floor all by themselves, which is unfortunate! This store is too big to expect such little staff to perform large workloads. I overheard this from a male manager who works upfront who would constantly make the floor staff come up to ring up customers then repeated to them that they need to finish their work on the floor in 30 mins. How can they if they are expected to also ring up customers whenever they are called? There should be several upfront workers and floor workers should be separate. This place is not ran right. That same manager also went out of his way to speak to a floor worker in front of customers with a condescending tone as they were working on a shelf for product placement when this conversation should have taken place privately. Completely unprofessional for this manager to do this in front of customers. It is already hard enough during this time to find work and to have a job where you are being talked to like that is unbelievable. I told that worker to not take what they said to heart as they must be on a power trip during a time like this climate and I apologized for him! After this exchange, he went right back up to the front, on his phone, bothering the other workers and nitpicking what they were doing. It doesn't seem like this manager is of any support. You should be ashamed TJX brand to allow such behaviors to take place. I hope this store can rebuild into a better place for workers.

By Armando Pina on May 31, 2026 Verified by Google

1919 E Camelback --HomeGoods – Camelback Colonnade, Phoenix, AZ

I had a delightful time at HomeGoods, surrounded by friendly, happy customers and several kindhearted encounters while wandering the aisles. The atmosphere was pleasant, the shelves were well stocked, and the treasure hunt was in full swing.

My cart gradually filled with kitchenware, European food treats, bedding, and effervescent cleaning products. None of these items were necessities. HomeGoods excels at selling things one does not need but suddenly wants with great conviction. It is a rare retail environment where practical intentions are routinely defeated by decorative bowls, imported chocolates, luxurious sheets, and gadgets whose purpose becomes clear only after they are already in the cart.

Checkout was timely, efficient, and eerily quiet. The cashier was pleasant, the line moved quickly, and before long I was heading toward the parking lot with a cart overflowing with my latest collection of impulse acquisitions.

Then came the grand finale.

As I pushed my fully loaded cart toward my vehicle, it stopped cold. One of the anti-theft wheels had apparently determined that I had reached the outer boundary of acceptable cart citizenship. The halt was so sudden that for a brief moment I felt less like a paying customer and more like a suspect attempting to escape with contraband throw pillows and European cookies.

My first reaction was simple: perhaps I should turn around and return everything. After all, none of it was essential. Every item in that cart had been acquired through the powerful combination of curiosity, optimism, and HomeGoods merchandising. If the store was going to make the final twenty yards of my shopping journey unnecessarily difficult, perhaps I should abandon the entire mission and reclaim my dignity.

Fortunately, reason prevailed.

As I stood there contemplating my immobilized cart, a thought occurred to me. Rather than returning all of my entirely unnecessary—but suddenly indispensable—purchases in protest, perhaps I should simply adapt.

From now on, I may request a carry-out service every single time I shop at HomeGoods, regardless of whether I am purchasing a cast-iron skillet or a packet of imported cookies. After all, if the shopping cart is not permitted to reach my vehicle, logic suggests that someone else should complete the journey.

In fact, I would be doing HomeGoods a favor. Consider it a customer-led educational initiative on the many benefits of carry-out service:

* It transforms the final moments of a shopping trip from frustration into hospitality.
* It creates meaningful customer interaction instead of a silent confrontation with anti-theft technology.
* It assists elderly customers, parents, and anyone carrying bulky or numerous purchases.
* It provides employees with opportunities to deliver memorable service.
* It reinforces trust and goodwill rather than suspicion.
* It increases customer satisfaction and encourages repeat business.
* It distinguishes the store from competitors that rely solely on technology to solve human problems.
* It creates a more dignified experience for paying customers who have already demonstrated their intention to acquire the merchandise legally.
* It contributes to the local economy by emphasizing service, labor, and human interaction over automated enforcement mechanisms.

Most importantly, carry-out service sends a simple message: "Thank you for shopping with us." An abruptly locked wheel sends a somewhat different message.

Despite this parking-lot encounter with the cart police, I will certainly continue shopping at HomeGoods. The store remains one of my favorite destinations for discovering things I never intended to buy and probably did not need in the first place. I only hope that one day the customer experience outside the store becomes as pleasant and civilized as the experience inside it.

By Kata Budapest tour guide on September 27, 2025 Verified by Google

I just had to share how amazing the Halloween collection at HomeGoods on Camelback in Phoenix is! 🎃👻 I was completely blown away by how huge and varied it is—there are everything from spooky skeletons and towering witches to adorable whimsical ghosts and pumpkins. I loved browsing the aisles filled with themed pillows, eerie tableware, and unique decorations that you don’t see anywhere else. I honestly spent over an hour exploring because every corner had something new and fun. If you love Halloween like I do, this store is an absolute must-visit!