By Teshaun Thomas on September 18, 2026 Verified by Google

Booked an appointment for 7:30 just to sit for over an hour without my car being touched. Would've been longer had the keys not been requested back. A simple tire rotation by the way. Then Johnny says “it’s like a doctors appointment there’s other people ahead of you.” What’s the scheduling an appointment then? Or at least tell me ahead of time that I need to drop the vehicle off. But I’ve never had to leave my vehicle for a tire rotation, and it certainly hasn’t taken more than an hour anywhere that I’ve gone.

By Deb on September 8, 2026 Verified by Google

I m really impressed with the customer care and attention from Mr Johnny( the Manager) and his team. I was on my way to SDG when I encountered flat tires. It was Labor Day and I didnt have prior appointment. Still Mr Johnny went out of the way to help me out in no time and prioritized the work . I m really humbled by this genuine gesture and all at a genuine low price which I was surprised since looking at my situation he could have taken advantage by charging premium, which he didnt do. Thank u so much Mr Johnny and i will seriously recommend this store for any work. They are genuine, customer obsessed and cost effective. Hats off Mr Johnny !!!

By Phanatk on August 9, 2026 Verified by Google

I don’t normally leave reviews but I felt this time it was needed. I had my truck dropped off by AAA for a flat tire with a nail in it. It was 9am on a Saturday and the lady said there were 4 cars ahead of me and it would be about an hour and a half. By 1pm I’m asking for the 3rd time how long it will be and they said could be 2-6 hours. Mind you this is a nail in a tire repair. I ended up having the truck towed to tire works who fixed it in literally 18 minutes from the time I walked in. Absolutely horrible shop, will never be back

By Gitana Triguenita on March 24, 2026 Verified by Facebook

I’ve had tire issues for well over a year. 03/25 I hit a giant rock on rainbow, destroyed my rim and busted 2 tires. Took it to Big O, they fixed it, replaced the tires and rim. I had to return 2 other times and I still felt the shaking of my car after 55-65 mph. They gas lit me into thinking, this was in my head.. WRONG !… then I went to the Hyundai dealership, gave them the spill on what Big O had done and told me. Service center had me wait for over 4 hours to instead charge me 2.2k on issues with my car, never addressing the main issue I came for … which was an oilchange and tire issues. Went on another 6 months with a shaky car. Happened to look for oil changes in Henderson while out on errands this past weekend and found this location and explained to Josh what had happened. He stated, to come next day and he can have the guys take a look. IN LESS THAN AN HOUR AFTER ARRIVING TO MY APPOINTMENT THE MECHANIC FOUND OUT WHY MY CAR HAS BEEN SHAKING FOR SO LONG!

Josh already had explained the possibilities of what it could have been the day before.

I was out of there in less than 2 hours and my car runs 100% better than last week and paid 200.00 the original repair!

They have converted me into a regular and will be back for any services in the future.

Thank you guys again, y'all rock!

By Liz Cochrane-Campbell on October 29, 2025 Verified by Google

Best Tire Choice location in Las Vegas, and trust my experience, they may have the same name, but they are not all the same. Thorough, accurate, compassionate, professional. I use them for all of my non-dealer required service and repairs. They work tirelessly to make sure everything is right, and I appreciate that so much. Stand out advisors and management here, always.