By Sandra Poughkeepsie on October 11, 2026 Verified by Google

I used to love Popeyes years ago at Elkton. Live in Aberdeen- had coupons so I thought I would try out. Prices are too high. Got a 10 piece w/ 2 sides & 5 biscuits. I tried to ask girl why I got 4 wings- should have been another drumstick. Food awful- chicken meat is barely there- too much crispness. Girl forgot my 5 bisquits- had to remind her. Was a to go order- I asked for some butter to go, told me they didn't have butter, WTH, no butter. Restaurant store floor so sticky. Counter help looked like the right hand didn't know what left hand was doing. Looked very disorganized. Large side of potatoes looked small, fries large amount but soggy. Anyhow, never again. Very disappointing experience & chicken sucked unless you just like crispy skin & no meat

By P Brown on October 6, 2026 Verified by Google

This location is very clean. The counter help was nice and trying to accommodate customer preference for substitutions for items they were out of. But that begs the question why were they out of multiple items. The food was good. I'm still salty about how small the sides have gotten but I am sure that is not a location decision.

By Betty Kopell on August 9, 2026 Verified by Google

The Mac and cheese is great. Chicken is different. Not bad, just different from what I am used to with Royal Farms. Service is as quick as any food service. But not worth going back twice after trying them out a short time after their Grand Opening. It's a franchise so you get what you get.

By Abel S Studio Inc on February 1, 2026 Verified by Google

Trash trash trash!! The staff horrendous especially the cashier tonight working in the 10pm hour! Horrible customer service! The manager on duty told me it was 15 minutes to wait for the chicken because they only had breast and thighs and mild. We ended up waiting over 30 minutes because they forgot we were in the parking lot waiting when I drove back to the window to get my food they didn’t even know what I had ordered. Once they actually gave me my order I had to ask for everything because she was gonna miss practically half of everything I ordered. I get home to my surprise. Guess what the two chicken legs that I waited so patiently for was still given to me as spicy which I think they did on purpose because I told the cashier to stop handling money and then putting my food in the bag without gloves on her hands disgusting disgusting! I plan on calling the manager tomorrow or the owner to let him know he needs to redo some training with his staff because they clearly need more training. Everyone was looking at me like we had three horns on our heads as we continue to ask for all the items I had paid for that were not in the bag. It still took them five minutes to just give me four jalapeños imagine that! This was a poor experience that I do not have at the Edgewood location or any other location and to think this is a newer location perhaps if people stop going here and this puts them out of business maybe they will understand all these negative reviews are here for a reason. Stop taking peoples money, train your staff and serve the food that we are paying for accordingly!

Signed Disappointment! Do better!

By Kayla Dunn on July 1, 2025 Verified by Google

Very small portions for the price. 3 piece chicken tenders that were barely the length of my finger. Ordered Mac and cheese and I don’t even think it was a full scoop (I took one bite out of said photo to try it, since the top was solid cheese when I pulled it out of the bag).

Very friendly service. However, I would not go back.