By Kayle Krepner on May 28, 2026 Verified by Google

From beginning to end, the customer service here is unmatched. I was able to connect with a therapist within a day. Everyone is so nice and communicate very well. They reach out with enough notice if an appointment needs rescheduling and the reminders, AMAZING. I see Lauren Gabriel and I can’t say enough amazing things about her. I’ve never given a therapist more than 3 or 4 sessions before ending that “relationship”. I actually get excited for my appointments and she actually gives me homework or solutions to calm down my anxious ways. Could not be any more grateful for this counseling center. HIGHLY RECOMMEND

By Christina Snyder on May 1, 2026 Verified by Google

I really can't say enough positive things about the staff here ....they are so attentive. In addition to the services needed they have helped me with issues at the pharmacy as well as insurance obstacles.
Couldn't have gotten through without them

By Rae Bowie on December 9, 2025 Verified by Google

Waited 30 minutes to be seen by LMSW Brenden Stinson via telehealth. This therapists NEVER joined the session. I called twice, no answer. I was communicating via text with Gres regarding the appointment and having to wait. After waiting 25 minutes I was told they couldn't make contact the therapists. I was then offered to connect with a different Therapist, to which I obviously declined. This was a horrible experience for a perspective client. Will not be returning or referring this practice to anyone.

By G Bell on August 20, 2025 Verified by Google

I have been seeing Dr. Aviles at Baltimore Counseling Center for about 8 months now, and I could not be more grateful for the support, understanding, and guidance I have received. From the very beginning, Dr. Aviles created an environment that felt welcoming and safe, making it easy to open up and share what was truly on my mind. His energy is calm yet encouraging, and he has a natural ability to connect with people in a way that makes you feel genuinely heard and understood. One of the most important things in therapy is feeling like your therapist truly listens, and with Dr. Aviles, that has been consistent throughout every session. He takes the time to understand not only what is being said, but also the emotions behind it, and responds with insight and compassion.

What stands out most about Dr. Aviles is his gift for making you feel valued as a person, not just as a patient. He doesn’t rush conversations or make you feel like you are just another appointment on his schedule. Instead, he brings an energy that makes each session feel purposeful and individualized, which has been a huge part of my progress and growth over these past months. His ability to truly listen and reflect back in ways that provide clarity has been exactly what I needed from therapy.

I also want to give special recognition to Vhey, who handles scheduling and communication for the center. They have been absolutely wonderful to work with, always making the process of booking appointments smooth and stress-free. Whether it’s a reminder about an upcoming session, help with rescheduling, or keeping me informed of any changes, Vhey does it all with professionalism, kindness, and great attention to detail. It’s often the small things that make the biggest difference, and having that reliable support on the administrative side has made my experience at Baltimore Counseling Center even better.

Overall, my time at Baltimore Counseling Center has been nothing short of excellent. Dr. Aviles has been a cornerstone in helping me navigate challenges and build a stronger version of myself, and the team behind the scenes, especially Vhey, ensures everything flows seamlessly. I am truly thankful for the care, compassion, and dedication I’ve experienced here, and I would highly recommend Baltimore Counseling Center, Dr. Aviles, and the staff to anyone seeking therapy and genuine support.

By Marie Sawah on August 15, 2025 Verified by Google

Hands down the best people to work with. They are easy to communicate with, able to answer your questions. My favorite part about them is the reminder. You know life happens. They are able to send you a reminder about your session.
My therapist Folasade, she’s the best. I love how she can relate to me. She doesn’t sugar code anything. She’s very easy to talk to, understanding and wants the best for you. Overall she’s the best and I recommend her to anyone.

By Cyndi A on August 14, 2025 Verified by Google

Baltimore Counseling Center is an amazing place. The people does an awesome job with scheduling appointments and meeting your needs. Counselors are very friendly and wonderful and go above and beyond to meet your needs and times that are very convenient for you. I would definitely recommend them to anyone. Outstanding services and care.

By Gloria on April 29, 2024 Verified by Google

I would def recommend, very passionate about his clients, knowledgeable. I’ve been with Jeff for about 5 months and have made great progress so far. I intend to stick with him for as long as I can during my journey. Thank you for what you do Jeff!

By Jered Jacobs on April 29, 2024 Verified by Google

Jeff is one of the best people to talk to. I was not given an intake form and boxed into several categories but was welcomed in with a simple discussion. I have healed through trauma in the past, been recommended great sources of knowledge in books, and felt heard through my journey. I believe that Jeff is the person to talk to when you're looking to discover yourself and heal.

By Jennifer G on April 9, 2024 Verified by Google

Jeff is soo easy to talk to. He listens, validates your feelings, asks all of the right questions, helped me navigate my heightened feelings & thoughts that tend to go on tangents, just scattered. From my 1st session, I walked away with hope, positivity & enlightenment that I haven’t had in a long time. One key thing mentioned in those early sessions is that I CAN create the family that I want. Recently though, I went through a breakdown, flooding with tears, because of a crossroads with my partner of over 10 years. Jeff was able to fit me into is calendar that same day & this session was over the phone, as opposed to in person. He really saved me! No one else could have consoled me the way he did in that debilitating moment. We reassessed my priorities & purpose, asking those right questions, truly giving me the epiphany that I have to be (and WANT to be) my best self as an individual in every sense first, regardless what is to come. Jeff has an incredible gift. I am soo thankful.

By James Guzman on January 10, 2023 Verified by Google

Jeff has been absolutely amazing from start to finish. He is very kind, friendly and understanding. I decided to use hypnosis to treat my anxiety, PTSD and my fear of public speaking after trying regular therapy and medication. Jeff is not only a liscensed Hypnotist but he is also a licensed psychotherapist. He uses both skills in his hypnosis approach and it really works. I have seen a significant boost to my confidence and I am not harassed all of the time by my anxiety any more. I cant believe I’ve waited so long to try hypnosis, but I am glad to have been treated by Jeff and I will recommend for everyone to not hesitate like I did and to try it for themselves.

By Majar Automotive on August 24, 2022 Verified by Google

I can't say enough about Jeff. I originally started seeing Jeff to help me quit smoking. I am proud to say, with some work, it has been a month and a half since I have had a cigarette. Jeff is remarkable, don't let his age fool you. Jeff loves what he does, he loves watching people heal and grow AND IT SHOWS in all he executes. Highly intuitive and educated, he understands the human mind, and teaches you how to cope in healthy ways and get to the root of the problem. Jeff is exceptionally gifted. Jeff will be working with me in the near future for anxiety. I am looking forward to the process. Jeff also works with my father and my husband. I have also recommended him to my close friend. If you are looking to heal your mind and soul Jeff is the person to guide you through that process. Jeff is someone who cares and is worth his weight in gold!