By Kat on August 11, 2026 Verified by Google

Pro: Selection
Con: Price and extremely RUDE staff. Today, I was there talking to this lady had a mask behind a glass and could not understand her at all. Then this customer skipped me and talked to her in Mandarin, and she helped him instead of me-- literally, I was mid sentence. Until.....I yelled. Only then did someone actually explain to me.... No they don't cut for you unless you pay someone to install onsite which is minimum $700 PLUS whatever slab you need.
So I went to a place in Vallejo which cut my budget in half with service that is LIGHT YEARS ahead. Just go somewhere else.

By Matt Amadea on May 15, 2026 Verified by Google

We went to tour the place there were several tiles and backsplashes we liked. So we picked one out and went to the salesperson to purchase, turns out it was discontinued not in stock. So we search more and find another one with a sign that in stock. We went to the salesperson and turns out that one’s discontinued too.. this happened 4 times total. Very frustrating, why do they have so much stuff out that you cannot order? We wasted two hours, this place is disorganized and I recommend not wasting your time here.

By Mark Hoogs on March 24, 2026 Verified by Google

Great resource for ideas and kitchen and bath remodeling materials (countertops, vanities, tile, flooring, hardware, etc.). Also generally very reasonable pricing. They do install counters, but unfortunately, they don't do demo, so you have to figure that out before they arrive.

By E Lee on February 5, 2026 Verified by Google

Friendly staff. Prices were okay. They didn’t have the exact white shaker solid wood cabinets that we wanted. We did like one so we wanted to see it in the model and they patiently helped us with the design. They did not try to add extra details to the design we had in mind.

By Leila Gauna on August 30, 2025 Verified by Google

I bought a 60” Mirror with LED light and I was told that I can’t return if I made mistake with the size. With that being said, we were cautious in unloading. After putting the mount and hung the mirror that’s when we took the thin plastic on all four edges. To my dismay, there was a crack on one edge. I went back to the store and spoke to the lady manager as I couldn’t forget how it was lifted up to load in my car. I told her that after checking the mirror they put it back in the box with just the thin plastic on the edges. The way it was lifted on one edge putting the whole weight of the mirror caused the crack. She said it was light. Got a copy of the video taken from their camera that clearly showed it was lifted on one edge. I was asking for consideration for a replacement since the damage was on their end. She told me they’re not replacing it and I have to buy a new one. What a scam! $429.85!!! That made me feel off and upset. Before I had to say something, she bluffed me by saying, I know you’re not a bad person. Such a scammer! We just started our full house renovation and this is a damage control to NOT buy anything from GRANITE EXPO EMERYVILLE!!!

I regret not reading the reviews before purchasing items from this store. VERY RUDE WITH AN ATTITUDE STORE MANAGER EMMA! TREATED ME LIKE AN ENEMY INSTEAD OF A CUSTOMER.

After a bad encounter with this lady asking me to buy another mirror when the damage happened on their end, lifting the mirror with no protection but a thin plastic on the edges, putting all the weight of a 60” mirror on one edge to load in my car. She said it was very light. I put in a bad review and went back to the store to ask for a consideration again to replace the mirror. I was asked to go to her which I know will not end up good but had no choice. While waiting for quite a while, she was already showing me attitude stapling the receipts in front of me for another customer. After assisting a customer, she went to me saying, I know you! I turned on my video to record our conversation and she was looking at my phone. I started asking for a consideration again and she would cut me off every time I would say something. This time, she was willing to replace it in one condition, to take the review right at that second. I told her I will take it out when I get my replacement, she insisted and if I don’t take it out at that moment she will not replace it. I then said, I will just dispute it, she shouted back and said go and dispute it! When I stood up to leave, I heard she threw something.
I messaged her after I left saying send me a text that you will replace the mirror and I will take the bad review out. The message was read but no response.
Very ARROGANT EMPLOYEE!