By Bart Nelson on September 4, 2026 Verified by Google

Went in to open a new account and everything went smoothly. I was very happy

By Shelley Mace on June 26, 2026 Verified by Google

They helped me right away, very friendly and helpful.. opened up a account got my card in about 30 min .

By Aaric Tow on June 20, 2025 Verified by Google

Been a member with Transwest my entire life . they merged with UCCU . It has been the worst transition ever ! they’re online baking has been a nightmare to get working .
shared branching is not even there sounds like they’ll never have it .
Awful customer service.

By james ballow on June 14, 2025 Verified by Google

They need to get a better hours set up. It's all over the place. How about a 9 to 5 Monday thru Friday and they need to open at least part day on Saturdays

By Bonnie Schofield on March 18, 2022 Verified by Google

I have had a account with Transwest C U since it was Garfield C U, opened it in November 1979. I have used other financial institutions but you never got the customer service I have always had, they know me rather I call or go into the credit union. Now tell me if you call any other financial institutions do they recognize your voice. Nooooo, they don't . I have appreciated these people for 43 years, my children and grandchildren also bank with them because they have seen the respect I have been given their entire lives. Three generations of trust. No bank can do or say that they are better than that. They will always have my loyalty.