By Daima Sifontes on September 3, 2026 Verified by Google

Elianet Gomez provided excellent customer service. She was friendly, professional, and efficient throughout the payment process. She clearly explained the charges, patiently answered my questions, and made sure everything was correct before completing the transaction. Her kind attitude made my experience at the Ford dealership very pleasant. Thank you, Elianet, for your outstanding service!

By Jennifer Perez on September 2, 2026 Verified by Google

I had such a wonderful experience with Mayra Morales at Midway Ford Miami (LOANER OFFICE)! From beginning to end, Mayra was absolutely amazing—professional, knowledgeable, patient, and genuinely kind. She made the entire experience so easy and comfortable and truly went above and beyond to make sure I was taken care of.

It’s rare to come across someone who not only does their job exceptionally well but also makes you feel genuinely valued as a customer. Mayra is definitely an asset to the Midway Ford team, and I couldn’t be more grateful for all of her help.

If you’re visiting Midway Ford Miami, I highly recommend asking for Mayra Morales. You’ll be in great hands!

By Victoria Tomas on August 31, 2026 Verified by Google

I recently had the pleasure of purchasing a vehicle from Midway Ford Miami, and I wanted to take a moment to recognize Eliesel Rivera and Gustavo San Pedro for the exceptional service they provided.

From the beginning, Eliesel Rivera made the entire experience comfortable and straightforward. He was professional, knowledgeable, patient, and attentive to what I was looking for. There was never any unnecessary pressure, and he took the time to answer my questions and make sure I felt confident with my decision.

I also want to recognize Gustavo San Pedro, Finance Manager, who made the financing process smooth and easy to understand. Gustavo was professional, transparent, and extremely helpful in explaining everything and making sure the process was handled efficiently.

What stood out the most was how both Eliesel and Gustavo treated me—with respect, honesty, and genuine care. Buying a vehicle can sometimes be stressful, but they made the entire experience enjoyable from beginning to end.

I highly recommend Midway Ford Miami, and especially Eliesel Rivera and Gustavo San Pedro, to anyone looking for excellent customer service and a team that truly values its customers.

Thank you both for making this such a positive experience. Five stars all the way!

By Jimiro Feliciano on July 4, 2026 Verified by Google

We had a fantastic experience purchasing our Ford Transit van at Midway Ford Miami. George (Manager), Ariel (Sales), and Cristian (Finance) made the entire process smooth, transparent, and genuinely enjoyable. They were professional, patient, and went above and beyond to make sure we got the right vehicle for our needs. No pressure, no hassle — just great service from start to finish. Highly recommend this team to anyone looking to purchase a vehicle. Thank you, George, Ariel, and Cristian!

By leonel on April 22, 2026 Verified by Google

I recently purchased my 2026 Ford F-150, and the experience was simply outstanding from start to finish. From the very beginning, the salesperson Alain demonstrated an exceptional level of professionalism, attentiveness, and knowledge that truly made a difference. He took the time to explain every detail of the vehicle and made sure I felt completely confident and satisfied with my decision.
Alain was patient, transparent, and always willing to answer all my questions, making the entire process smooth and stress-free. It’s clear that he is passionate about what he does and genuinely cares about his customers.
I also want to highlight the finance specialist who assisted me, as they did an excellent job. Thanks to their expertise and dedication, the financing process was fast, clear, and perfectly tailored to my needs. They explained all the options honestly and found the best solution for me, which I truly appreciate.
Overall, the customer service exceeded all my expectations. I felt valued at every step and left not only with an amazing truck but also with an experience I would highly recommend to anyone.
I would definitely come back again without hesitation. Highly recommended!