By Mike Walker on October 13, 2026 Verified by Google

Done and done! Issue diagnosed quickly and resolution made nearly just as fast. Back to normal hot water throughout entire house as if nothing happened. I sincerely appreciate Julio’s thoroughness, professionalism, and honesty. Made to feel comfortable throughout entire (and thankfully short) process with little fuss and muss. Would hire Kramer & Sons Plumbing again!

By Smith Charles on October 5, 2026 Verified by Google

Excellent service from start to finish. The team was professional, knowledgeable, courteous, and efficient. They arrived on time, explained everything clearly, completed the water heater replacement quickly, and left the work area clean. I’m extremely satisfied with the quality of the work and would highly recommend this company to others. Outstanding job!

By Kirkland Bobseine on June 30, 2026 Verified by Google

Juan, Seth and the team were fantastic! Seth came out to do our estimate and gave honest feedback on pros/cons of our options for a hot water heater replacement to make sure we picked the right option and installed the tankless unit in a good spot that would ensure the longevity of the equipment. We got texts when the team was on their way and was always right on time/early. Much appreciated after having many other companies be delayed by hours. During install day the team was super courteous and worked with the county to access the main water line. Also, they were super collaborative and worked with our existing roofer for the roof vent that we needed to add.

By Tiffany Boyd on June 18, 2026 Verified by Google

I had an excellent experience with Kramer and Sons Plumbing Services. Washington Gas ultimately shut off my gas service after confirming there was a significant leak somewhere in my home. Needless to say, it was a very stressful situation.

The technician from Kramer and Sons was incredibly friendly, professional, and knowledgeable throughout the entire process. He took the time to thoroughly explain what he was finding, answer all of my questions, and walk me through the repair process step by step. I never felt rushed or left in the dark.

What impressed me most was how committed he was to making sure my home was safe. He carefully pressure tested the gas lines, located multiple leaks, completed the necessary repairs, and verified that the system was holding pressure before finishing the job. He went above and beyond to ensure the issue was properly resolved and gave me confidence that my home was safe again.

He also took the time to document his findings and explain the repairs in a way that was easy to understand, which I greatly appreciated.

If you're looking for a plumbing company that is honest, thorough, and genuinely cares about its customers, I highly recommend Kramer and Sons Plumbing Services. Thank you for your professionalism and outstanding service during a very stressful situation!

By Ahad nazimi on May 1, 2026 Verified by Google

I recently had Rene replace the kitchen sink hose in my apartment, and unfortunately the experience was disappointing. Immediately after the hose replacement, a new leak appeared from the top of the garbage disposal—an issue we had never experienced before. When I pointed it out, the technicians initially denied there was any leak. After showing them the water dripping, they claimed it was an “old” issue coming from the disposal gasket.

This explanation didn’t make sense, as we have never had any leakage from that area. I also observed the technicians using excessive force while removing and installing the hose, which likely damaged the gasket during the process. Instead of acknowledging the possibility of causing the issue, they insisted it was pre‑existing.

Now we are left with a leak that did not exist before their work, and a temporary bowl under the disposal to catch the dripping water.

Professionalism includes taking responsibility when something goes wrong during a repair. Unfortunately, that did not happen here.