By Vishal Keshwala on June 8, 2026 Verified by Google

I recently used Access Storage and had an absolutely wonderful experience, thanks to Gurjant Singh. From the moment I walked in, Gurjant was incredibly professional, friendly, and helpful. He took the time to understand my storage needs and guided me to the perfect unit at a great value.

By Navdeep sharma on June 7, 2026 Verified by Google

⭐⭐⭐⭐⭐

I had an excellent experience at Access Storage on John Street in Mississauga, thanks to Gurjant Singh. From the moment I arrived, he was professional, patient, and genuinely willing to help.

I had some difficulty with language barriers, and the fact that Gurjant speaks Punjabi made a huge difference. He took the time to explain everything clearly, answered all my questions, and made me feel comfortable throughout the entire process. His kindness and respect made what could have been a stressful experience very easy.

Gurjant is a great example of what outstanding customer service looks like. Employees like him are a valuable asset to any company. His dedication, positive attitude, and willingness to go above and beyond for customers deserve recognition from management.

Thank you, Gurjant, for your exceptional service. I wish you continued success, growth, and many opportunities in your career. You have a bright future ahead of you!

By Mr. D on June 5, 2026 Verified by Google

I had a great experience with Cris and Jamie at the Access John Street location. They were friendly, professional, and genuinely helpful throughout the process. They took the time to answer my questions and made everything smooth and stress free. Excellent customer service. Thank you both!

By Y Soliman on June 3, 2026 Verified by Google

I had an excellent experience at Access Storage on John Street. Jaime and Cris provided exceptional customer service from start to finish. They are very lovely, friendly, generous, and always willing to help. Their professionalism, kindness, and positive attitude made the entire process easy and stress-free.

They took the time to answer all of my questions and made me feel valued as a customer. It is rare to find people who genuinely care and go above and beyond to assist others. Thank you, Jaime and Cris, for your outstanding service and warm hospitality. I highly recommend Access Storage to anyone looking for a storage facility with amazing staff!

By Shad Rahman on May 22, 2026 Verified by Google

Had a great experience with the staff at Access Storage - Mississauga. The facility was clean, secure, and very well maintained. The team was professional, friendly, and always ready to help with any questions. The rental process was smooth and hassle-free. I really appreciated the easy access, good customer service, and overall organized environment. Highly recommended for anyone looking for safe and reliable storage in Mississauga! ⭐⭐⭐⭐⭐

By Rose Victoria on March 9, 2026 Verified by Google

It was amazing! The lady that was there yesterday was super helpful despite of her losing her voice. She took the time to explain the process and very friendly. Thank you so much (I forgot your name )

By Shivapriya Sunnam on March 7, 2026 Verified by Google

The store manager Christopher Nannan was great! Gave us the best deals and customer service. Highly recommend!! Great storage units and parking spaces as well!!!

By Samantha Fiore on March 3, 2026 Verified by Google

I absolutely loved the staff here! They did everything they could to make our stressful renovation process so easy! The accessibility is so close to the doors and my husband and I were relived. Basement renovations in the winter were not ideal and in our plans. So thank you Jamie and Chris for making us laugh and taking a load off of our shoulders. I would recommend this place 100%! Thank you both again for such a smooth experience. Customer service at its finest!

By Rosabella Keeping on February 8, 2026 Verified by Google

Chris was so helpful and an absolute pleasure to work with! The entire process was incredibly easy, and the tour of the facility was informative. Everything is clean, well-maintained, and secure. Chris answered all of our questions and made sure we felt confident with our choice. Highly recommend!

By Faisal Shah on December 20, 2025 Verified by Google

I went to the Access storage at John St, Mississauga, to explore storing my household stuff during house transfer. I was greeted there by Chris, who from the moment I entered was friendly, patient and accommodating.

Chris listened to my needs and explained how storage works, and what options I have. I had some some research before stepping in, and had my questions too. Which He patiently answered. He even shared details of a great discount going on. Needless to say I found the solution I was looking for and booked a place immediately, since he put all my apprehension at ease. I can vouch for the professionalism of this place and warmth of Chris comfortably.

By Christoph Kapp on October 13, 2025 Verified by Google

Excellent service, first by the rep on the phone. Very knowledgable.

Also excellent service by the person that welcomed me at the storage place. Very knowledgable and friendly. Ready to assist when needed.

Recommended place to store your good.

By Mercedes Senra on October 7, 2025 Verified by Google

This was way easier than we thought it would be. Thanks to Jamie and her friendly nature and bubbly personality, we felt right at ease. The facility has character and meeting Jamie was the best part. I will recommend this place to anyone and everyone! Cannot thank you enough, JAMIE!

By Monique Lorelei on October 2, 2025 Verified by Google

Chris you managed to make what could have been an extremely stressful time into a smooth experience.
Words can’t express how thankful I am to have received your support. Thank you for accommodating me on my reservation.
You are appreciated! Wishing you all of the best!

By Lisa M on September 25, 2025 Verified by Google

Chris & Jamie are fabulous agents. They are so helpful and patience. They went over and beyond to assist us in getting our lockers.

I will highly recommend Access Storage to my family and friends.

By Zaynab Speede on September 17, 2025 Verified by Google

My experience with Access Storage was great. It was affordable and I had no issues to get a storage locker unit for my things. There's different size storage units to choose from, whether you have many items or just a few items. The online account is straight forward and easy to navigate when making your monthly payments, which includes different payment options. Overall I never once had an issue or a complaint for the time I was using a storage unit. I can truly say I was satisfied and I appreciated how respectable and friendly the customer service was throughout the duration I was using the storage unit. I would definitely recommend this business to anyone looking to store their items.

By Min Kang on September 8, 2025 Verified by Google

Chris was extremely helpful on my visit into the office. Took him no time at all to come up with a solution for my needs. This is my first time using any storage services and he made it very easy and straightforward.

Thanks Chris!

I would leave another review, but I can't leave 2 so I will update my review.

Went back to get something handled and Jamie was also excellent in helping out. Made the process very easy for us and its great that both times I've needed assistance it has been very seamless.

So thank you to Jamie as well!

By Roula Ayat on August 25, 2025 Verified by Google

Had such an amazing experience with Jaime from the John Street location. She was very kind, very respectful and extremely patient explaining everything to my parents and showing them their options. She is a wonderful person who just wants to help and make the entire process as easy as possible for the customer. I would recommend this facility to anyone who needs a unit and to ask for Jaime she was just amazing. Thank you for all your help.

By Saif Harara on August 23, 2025 Verified by Google

I had an excellent experience with this storage manager, Chris. He was very kind and friendly throughout our interactions, which made the entire process much more pleasant. What impressed me most was how helpful he was - he went above and beyond to assist with my storage needs and answered all my questions thoroughly.His professionalism really stood out as well. He handled everything efficiently and maintained a courteous, knowledgeable approach from start to finish. It's clear he takes pride in providing quality customer service.I would definitely recommend his services to anyone looking for reliable storage management. The combination of his friendly personality and professional expertise made for a truly positive experience.

By Lori Watson on March 24, 2025 Verified by Google

My husband and I needed to obtain a storage unit on behalf of a family member who was out of the country. We chose to look first at Access Storage - 37 John St, based on its close proximity to our family home in Mississauga. Upon entering the on-site office, we were warmly welcomed by Manager Chris at the front counter and staff Nisha who was taking a phone call. Chris listened patiently as we explained our situation, outlined our storage needs and asked him a TON of questions, as this was our first time needing public storage. Chris answered all our questions and addressed our concerns. He discussed the security measures in place, covered the various storage options including costs, explained the billing procedure, and informed us of current promotions. He even took the time to show us around the facilities and suggested a couple units we might be interested in. We expected it to be a daunting task to obtain a storage unit, but instead we experienced a pleasant seamless process and we left confident in our decision to rent a storage unit here.
Thank you, Chris. 5* service all the way !

By Tall RedEasel on March 15, 2025 Verified by Google

Last minute situation and they were very helpful in alleviating our situation.
Safe clean units.We will finish our storage rental on March 13th . We were very happy with access and service.If you're running a small business renting a unit would be a feasible plan.Very friendly service!** Don't forget you can leave an unwrapped toy here at Christmas for Toy Mountain!**

By Nora Mya A on March 14, 2025 Verified by Google

I want to give a big thank you to Chris Nannan and the whole team who have just been incredibly kind, helpful and understanding with all our storage needs. My family and even colleagues have all had awesome experiences storing with this location. I am incredibly grateful and if I have any more storage needs in the future I am certain to store with you guys!

By Gusha Celebi on March 9, 2025 Verified by Google

Although I ended up renting somewhere else being closer to home, I feel the service and attention is worth mentioning. Very caring staff. I will absolutley be knocking on their door after my move for something more permanent for my storage needs.

By Gabriella - on March 3, 2025 Verified by Google

I had a remarkable customer experience with this location specifically Chris N. Chris did a phenomenal job providing me with all of the options for a temporal rental unit. Prices were beyond reasonable. The rental unit was very clean. I had access to multiple trollies so my move in was relatively seamless and very smooth.

Chris literally took the common headaches and hassles typically associated with moving out of the process. His attention to detail was also greatly appreciated. Chris was intentional to ensure I thoroughly understood the terms and conditions of the contract, which I also greatly appreciated.

The line was fairly long and most people in the line were repeat or returning customers who also spoke very highly about the facility as well as Chris. Thank you Chris for going above and beyond and taking the time out of your busy schedule to ensure I got a great unit at a great price and for making all accommodations to ensure I also got a great location. Keep up the great work you are an exceptional manager and individual.

By Charles Qu on February 26, 2025 Verified by Google

My overall experience with this company is good, but I can't recommend this location to similar people for a few facts. I wanted to store my motocycle and rented a 5x10, here are the issues:
1. there are no 5x10 units on ground level at all. Unless you need a bigger unit, this location is not going to be your best choice
2. the lifts inside have autoclosing doors and they are heavy, and you are not allowed to use door stoppers, so it's nearly impossible to move your bike in or out by yourself

As a suggestion, you can make your unit listing more clear on if they are on ground level or upper level. Once you do, I would reconsider my review.

Update:
They called me and offered me a bigger unit on ground level for the same rate. Although I'm not going to accept it because it won't be a long term solution and I hated the feeling of using review as blackmail, I increased the rating for their effort.
I don't think I can give 5 star simply because the cap is from the design of this location, and I'm sure you can't keep giving out the same offer.

By Lainey Franchetto on February 20, 2025 Verified by Google

Set up a unit with Nisha today and she was amazing and super helpful. Found me the closest unit to another my family has storing stuff from the floods this past summer so we have room to sort it all out before bringing it home easily. Very fair price for the unit too. Only $28 for the first month. Would highly recommend this facility if you’re looking for a storage unit.