By DV C on June 29, 2026 Verified by Google Access Storage - Etobicoke

At the office, Bhavika, Audrey and Ali are great to deal with. We had an issue with our shutter at storage and it was fixed promptly. They are definitely helpful and eager to help. We have been long time customers and have seen both good and bad times with this location. This review is more for the current people working there and as a customer i hope they'll remain at this location so its easier for customers like myself with our everyday storage needs.

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By Sanzida Alam on June 29, 2026 Verified by Google Access Storage - Etobicoke

got my unit with good promotions, Ali made my move in so comfortable, encouraging him.

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By Raghav Jindal on May 14, 2026 Verified by Google Access Storage - Etobicoke

I honestly couldn’t have asked for a better experience at Access Storage. From the moment I walked in, Bhavika and Ali went above and beyond to make the process seamless and stress-free.

They were incredibly welcoming, took the time to walk me through all the available unit options, and helped me find the perfect fit for my needs without any pressure whatsoever.
Their knowledge, patience, and genuine care for customers truly set this location apart. It’s rare to encounter staff who are both professional and warm — these two have it figured out.

The facility itself is clean, secure, and well-maintained, but it’s Bhavika and Ali who make it an easy 5-star experience. Highly recommend!

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By Moteru Sushi on April 30, 2026 Verified by Google Access Storage - Etobicoke

Exceptional customer service! I received so much help thanks to Audrey Farias and Bhavika, who were incredibly kind and professional. I was very impressed by their quick work and how sincerely they answered every single one of my questions. I am extremely satisfied with the service because of these two. Thank you so much!

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By Savika on April 22, 2026 Verified by Google Access Storage - Etobicoke

Outstanding service from Bhavika and Muneeb! They were incredibly helpful, courteous, and made the entire experience smooth. Their attention to detail and commitment to great customer care really stood out. I would definitely recommend them to anyone looking for excellent service.

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By Ellahi Bakhsh on April 9, 2026 Verified by Google Access Storage - Etobicoke

I had a great experience at Access Storage on Queens Plate Drive in Etobicoke. Mr Muneeb Manager and Bhavika (Assistant Manager) provided outstanding customer service from start to finish. They were both very professional, friendly, and went above and beyond to make the whole process smooth and stress-free.

Mr Muneeb was very helpful and attentive, while Bhavika handled everything with great professionalism and care. They took the time to explain everything clearly and made sure I got the best option for my needs.

The facility is clean, secure, and well-managed. It’s clear that the team truly cares about their customers. Highly recommend this location—excellent service all around!

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By Varun Chowdary on March 2, 2026 Verified by Google Access Storage - Etobicoke

I had a great experience at Access Storage. Manager Gayatri Bhalla and Assistant Manager Bhavika were extremely helpful, professional, and patient throughout the entire process. They made everything simple and stress-free, and the customer service was outstanding. Highly recommend this location!

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By Murphy Caesar on February 14, 2026 Verified by Google Access Storage - Etobicoke

Had an amazing introductory meeting with Gayatri & Labib. They took the time to explain the process and contractual aspects as this was my first time getting a storage unit. They really provided comfort and reassurance with my decision making.

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By Rizwan Shaik on January 31, 2026 Verified by Google Access Storage - Etobicoke

Amazing service and space for value. Their staff and managers are very friendly and professional. Thank you Gayatri, Bhavika and Labib 1 keep up the awesome work while we stayed with you!

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By Elliot Whyte on January 9, 2026 Verified by Google Access Storage - Etobicoke

Outstanding experience at this Access Storage location. Bhavika went above and beyond with her service — always proactive, helpful, and genuinely focused on making sure everything was handled smoothly. Labibul was equally exceptional and worked alongside her to ensure I had everything I needed from start to finish.

Both were professional, friendly, and incredibly accommodating, which made the entire process stress-free. Highly recommend this location and huge thanks to Bhavika and Labibul for their outstanding service.

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By Stephanie Mena on December 15, 2025 Verified by Google Access Storage - Etobicoke

I had such a great experience here thanks to Labibue and Bhavika! They were both so sweet, nice and so accommodating. Labibue helped us find the perfect storage unit that met our needs. Bhavika and Labibue keep up the great work and amazing customer service! I’m glad I chose this location. The units are clean and the place is very secure. Love it!

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By Balraj Singh on November 7, 2025 Verified by Google Access Storage - Etobicoke

I had an excellent experience with Bhavika, the Assistant Manager at Access Storage.
She provided top-notch service, with great communication throughout the process.
Bhavika offered a good price and made sure everything went smoothly with our truck parking.
Highly recommend her for her professionalism and helpful attitude!

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By Komal Verma on November 3, 2025 Verified by Google Access Storage - Etobicoke

I had a great experience at Access Storage 137 queens plate drive. The sales executive Bhavika was very supportive — she gave us a ride to our unit, explained everything clearly, and helped us throughout the process.

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By thrillride on October 23, 2025 Verified by Google Access Storage - Etobicoke

Labib was outstanding! He handled everything efficiently and made the whole process easy and stress-free. His professionalism and quick response made a big difference. Truly great customer service

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By SHAA on October 23, 2025 Verified by Google Access Storage - Etobicoke

I had an amazing experience at Access Storage! Bhavika was super friendly and professional — she made the whole process quick and easy. Labib was very helpful and answered all my questions with patience, and Shivangi Singh went above and beyond to make sure I got the best unit and price. The whole team is welcoming, efficient, and truly cares about their customers. Highly recommend this location to anyone looking for great service and peace of mind!

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By Melissa Mansaray on October 10, 2025 Verified by Google Access Storage - Etobicoke

I waited several months before writing this review.
I believe the manager I signed my contract with is no longer there. Which is unfortunate as she may have handled this situation a lot better.

I got a storage unit May 26, 2023. I went to this location based on a referral of a friend.

I had my unit, operated, maintained and paid with no problems. Until I returned to Canada in February, only to discover that my items have been moved by my emergency contact without my permission and knowledge. My items were moved on December 27th, 2024.

Despite my items being moved, I was paying my bills. I paid both January and February 2025. Only to discover that my items were removed in December.

Mind you, the emergency contact didn't have my unit number or entrance code. This was all provided by Access Storage. At the time I had an outstanding bill that was 16 days late. Not on grounds to call my emergency contact. Late bills are subject to late fees, which has been paid in the past.

2 years of paying for a storage unit, along with insurance, only to be told that nothing can be done. Not even the lock that I purchased was left behind.

All my emails were rendered useless and nothing was done about it. All my valuables have been taken. Emergency contact and I are estrange.

Please make sure everything is maintained with these people. And give clear instructions for authorization purposes as they do not care. The manager was absolutely rude and unhelpful.

A business relationship that started off well, turned out to be a nightmare. I spent thousands of dollars, along with insurance, and was left with nothing.

Becareful.

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By Pierre Shortliffe on September 10, 2025 Verified by Google Access Storage - Etobicoke

Excellent professional courteous service. Very clean and secure storage lockers at great price! Tariq Shakir was a pleasure to work with. Found me a perfect spot and completed the registration process smoothly.

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By AJ Dalupang on August 20, 2025 Verified by Google Access Storage - Etobicoke

Went here to get a storage unit. Sandeep welcomed and assisted me promptly. He inquired about my needs, showed me the unit size that I was planning to get, and when I confirmed, started the rental process. Didn't take much time. In and out within 30 minutes. Very good service. Highly recommend.

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By ETHEAMAZING on June 25, 2025 Verified by Google Access Storage - Etobicoke

Customer service A1!! The whole experience I had from start (calling the toll free number to speak to a customer rep) to current (getting a tour of the place and showing me where my locker is) was great. The manager was patience and informative. He took time explaining the contract to me and advised me of current promotions that maybe beneficial to me and even how I can save money. Thanks so much for everything !

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By vrunda patel on June 9, 2025 Verified by Google Access Storage - Etobicoke

Great Storage Facility with Easy Access!
I’ve been using this storage location for a few months now, and I’m really impressed. The facility is clean, secure, and well-maintained. Accessing my unit is always easy thanks to the convenient hours and smooth gate entry system. Staff are friendly and helpful whenever I have questions. Highly recommend if you’re looking for reliable and hassle-free storage!

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By Les on April 25, 2025 Verified by Google Access Storage - Etobicoke

Best place foe business storages. Staff he is polite and take care of the storage part for you. Nice and clean units. Meet Sandeep and Khalid 100% recommending

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By Kunal Marwah on March 17, 2025 Verified by Google Access Storage - Etobicoke

Access Storage provided me with a great deal for my business storage needs. The staff was amazing and helpful throughout the whole process. Thanks a lot!

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By А L on March 17, 2025 Verified by Google Access Storage - Etobicoke

Excellent management and customer support.
Good access to the locker.
Always clean. In winter the locker is warm, so you don't have to worry about your things.
Recommended.

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By Artem Sergeev on March 13, 2025 Verified by Google Access Storage - Etobicoke

A fast quality, cost effective solution for storing personal items. Convenient and flexible system. The staff (Khalid) is polite and always ready to help.

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By Althea Rose on March 11, 2025 Verified by Facebook Access Storage - Etobicoke

Great service from staff Sandeep and Shivangi.
Excellent customer service. They met all our needs. I would like all staff to be like that very polite. They make the company proud. You need more respectful people like these working for the company

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