By Shaan Lotey on June 21, 2026 Verified by Google

I had a great experience at Public Storage. The facility is clean, secure, and well maintained. Relief Manager Shaunna was incredibly friendly, professional, and helpful throughout the entire process. She answered all my questions, made everything quick and easy, and provided outstanding customer service. I really appreciate her help and would highly recommend this location to anyone looking for storage!

By Ivan Rodriguez on February 28, 2026 Verified by Google

Shaunna and Kavya were awesome to work with. They explained everything very clearly and made me feel very comfortable that I made the right choice with this storage. Super good location and units.

By kartik jani on February 26, 2026 Verified by Google

Very friendly staff.
I got help from Kavya for finding cart from my storage in first day.

Shawna always cleaned pathway in very cold environments.

Ishan also doing work outside in extreme cold environments

I also got friendly reminder of my payment in email and calls.

I got good discount for one month by Kavya

Thanks to cooperating staff

Regards
Kartik

By Andy Appiah on October 10, 2025 Verified by Google

I had a great experience here with Shaunna. She provided excellent customer service and was very transparent about their policy. She was very sweet and kind.I would recommend anytime .

By Daniel Appiah on October 10, 2025 Verified by Google

The units are clean and spacious. The customer service rep, Ishan, walked me through the unit and explained all the do’s and don’t. He also got me a great deal for the length of stay. It was a 10/10 service.

By Vladimir Zheretiy on October 1, 2025 Verified by Google

Great customer service. Shauna was great and very helpful, had me all set up and ready to go with a 10x30 unit in minutes hassle free. Definitely recommend!

By Danny on September 25, 2025 Verified by Google

Great service and conveniently located. Shaunna specifically helped me. She was very knowledgeable and professional while still being very friendly. I would feel great to have family and friends come here .

By sunil YYZ on September 10, 2025 Verified by Google

We've booked this location for a family member for a house move/contents storage next month. Shaunna provided friendly service and answered all of our questions clearly. We feel more reassured now that we've seen the place and the highly trained staff that work there!

By Leamor Binuya on August 21, 2025 Verified by Google

Have a great experience with Kavya and Ishan, they both very friendly, helpful and very professional dealing with customers, clearly explained everything. Highly recommended the Public Storage at 2535 Derry Rd East Mississauga, the place are very clean and neat and easy access. Very affordable price for first timer like us.Check the place and you don't regret it.

By Andrea Asgarali on August 10, 2025 Verified by Google

Smooth Start!
Just signed up and everything went great. The staff was welcoming and explained everything clearly. The unit was clean and easy to access. So far, I’m really happy with the service. It feels like a secure and reliable place to store my things.

By Kevin on August 8, 2025 Verified by Google

Basically very good.
They do not clear the snow around the parking stalls in winter The road way leading to the storage lockers and stalls needs repairs
Other my experience was good. I liked the fact that they called to check when the vehicle was not in the parking stall.

By Su Gupta on February 25, 2025 Verified by Google

Great experience renting a storage unit! The application process was smooth.. kept stuff in storage for about 4 months.. didnt see any signs of damage or pests, which was my main concern. Would recommend !

By Mr Messiah on February 22, 2025 Verified by Google

Great job! I highly recommend this location to anyone looking for storage space. The staff is excellent, and the deals are unbeatable.

By Randy Mcpherson on February 21, 2025 Verified by Google

Kavya and Ruwandi were very helpful. They had a welcoming personality. They answered my questions and were very knowledgeable about their job. They made the experience of accessing a storage a breeze.

By Wei Chu on January 22, 2025 Verified by Google

Very friendly staff who took the time and made sure I understood the terms. I wanted to change the locker offered and they were also very accommodating and made sure I got what I was looking for

By Jon Snow on January 7, 2025 Verified by Google

Amazing service, quick and efficient. Would recommend Derry Rd, Public Storage to anyone looking to rent a storage space. Especially to those who are travelling overseas, highly convenient as it is right by the airport.

By Leidi Leon on December 29, 2024 Verified by Google

The service was really good. Very friendly staff. I cannot remember the names of the 2 young women, kavia I think and the other young lady, are very welcoming and helped with a smile non their faces.

By Luigi Esposito on December 22, 2024 Verified by Google

Amazing Facility. Very clan property. Kavya and Ruwandi Help me to find the best unit.
Last not least Shayan was very helpful as well. Recommend this place to anyone.

By Ali M on October 4, 2024 Verified by Google

The property manager and staff are extremely helpful, understanding and good people. They will take care of you. I recommend this location to anyone who wants a hassle free move and helpful people. Will definitely recommend to friends and family. Storage units are spacious and clean.

By jamie brooks on September 15, 2024 Verified by Google

My experience with this public storage location started July 1st, 2018, and lasted until August 31st, 2024! Like many others, I have heard the horror stories about belongings being stolen in storage facilities, pests, water damage, and the list goes on and on. My 6 years with this location was in my mind, a complete success. Year after year, questions always pop up in your mind about the safety of your belongings being in storage so long, will they be riddled with pests, is it too cold, will they get wet? Well I am very happy to inform any future storage users that 2535 Derry Road E is the place to be! Over the years I've met a few different staff members who were all very helpful, professional and thoughtful. The current staff and especially the Manager were very very helpful and thoughtful during my moving out process, she made sure I had all I needed to make my move successful. I rented 2 Uboxes from Uhual and I was able to work well with the manager of that facility to coordinate the drop-off and pickup. Thank you very much to the past and especially the present staff at the 2535 Derry Road E location for taking such great care of my precious belongings all these years, I would highly recommend your services.

Your biggest fan, Jamie

By Bipin Patel on September 14, 2024 Verified by Google

Extremely friendly, polite and knowledgeable about the whole process. Kavya and Ruwandi took me through the whole process answered all my questions.
The storage units are clean and well maintained. Happy to have found them just when I needed them. Close to my property and convenient.

By Év Fernweh on July 31, 2024 Verified by Google

I had a fantastic experience with Kavya and Ruwandi at Public Storage. They were incredibly professional and did an outstanding job explaining the enrollment process and showing me the storage units. Their friendly and helpful demeanor made the experience pleasant. I highly recommend them for their excellent service!

By Rere Borden on July 23, 2024 Verified by Google

I am very happy with the customer service I recieved when opening a storage unit. They were very nice and patient with my daughter and were very helpful using the golf cart to drive my items to the unit. The unit is very clean in a well lit hall and I feel my stuff will be very safe there.

By Syed Jaffer Ali Jaffri on July 11, 2024 Verified by Google

I went to the Derry Road location, opposite the airport. I met this girl at reception who gave me all of the information and showed me to the unit. She was really helpful and kind. My apologies for not remembering your name.
I shortlisted this place and then went in the next day to sign the contract, met Essa and Kavika who were both incredibly helpful. You guys have great staff who provide amazing customer service.

By kofi sekyi on July 4, 2024 Verified by Google

The company is good but especially Kavya and Essa. Kavya has such an inviting personality which is such an asset to this company. Great job