By LLLucky on July 13, 2026 Verified by Google

Nice staff here! Helps a lot! Good price for storage and lots of choice

By Kenneth So on July 4, 2026 Verified by Google

I would like to extend my appreciation towards Solon, your staff who went an extra mile to help us finding the storage we need. This is beyond good customer service. You guys are lucky to have a staff like him.

By Ata Syed on June 27, 2026 Verified by Google

This place is nicely laid out and is located at a convenient location. Nice and clean lockers. I got a nice enlarge locker for awesome price which no other site can beat. Solon at front desk was very helpful and helped me choose the best prices locker. Great service.

By Daniel Li on June 20, 2026 Verified by Google

Overall good experience. The facility looks nice, clean and secure. The only issue we had was that we got lost trying to find the storage unit assigned to us. It would be nice to have signs on the doors to tell us where we might be close to.

By Z H on March 7, 2026 Verified by Google

Exceptional customer service! The staff here is incredibly professional and friendly. They took the time to show me different unit sizes and helped me find the perfect fit for my needs. They made a stressful move so much easier.

By Ch M on January 28, 2026 Verified by Google

just book a nice storage with Mr.Chen. Very professional and kind service. I’m very appreciative of the service and looking fwd to get more coop with StorageMart. Btw the call center caller Maya she is very helpful too. Thx

By August Dajnko on December 15, 2025 Verified by Google

I used Storage mart Kennedy for 6 weeks and the service and prices were excellent. The move in was initiated online and the move out was easy as well. The staff was helpful and I recommend using them.

By Chris Mrkonjic on November 29, 2025 Verified by Google

Very frustrating start. I was promised a free lock...didn't get it. So on the move in day, I had to leave my stuff there and go buy a $40 lock after speaking to the customer service person. She said I would get reimbursed for the lock that I got. After calling the office the day after, they said they won't reimburse me and that they never knew I was supposed to get a lock. Said they could give me a free one though...after I already bought one and couldn't return. Serious miscommunication between the onsite office and their head office.
Space seems fine though.

By Rizwan Ashraf on November 27, 2025 Verified by Google

Very affordable prices compared to other storages. And fast service via online and offline. Staffs are very polite. Mr Andrew provided better rates over-the counter and help me with my needs. Will come back again for sure.

By Neeraj k on October 3, 2025 Verified by Google

Very friendly staff. Very helpful and professional. Especially Stanley went out of his way to assist us. Thanks.

By Choko C on September 26, 2025 Verified by Google

This is a great and clean location. They’re very thorough and make sure you understand everything. They take the time to show the unit. Very amazing staff!

By Edwin Li on September 17, 2025 Verified by Google

I always have good experience at this location, I have been with this location over 5 years. The staffs are very nice, Adnrew is very friendly and always help me with his best.

By Shyna Lulu on August 15, 2025 Verified by Google

I had a lot of stress by moving and I went into this location at Kennedy near Steeles. He was so nice and asked me everything he needed to know to help me. He knew what I needed and showed me the unit and it was perfect ❤️❤️❤️

By Shaxshi Sekar on April 29, 2025 Verified by Google

I had a very disappointing and stressful experience with this storage company. Four days before my scheduled move-in date, a staff member called me to confirm everything. They reminded me to bring a lock, my documents, and to visit the office to sign the terms and agreement. However, when I arrived on the move-in day, the office was closed — without any prior notice.

I was left alone on the street, in the cold rain, with all of my belongings, not knowing what to do. I called customer service, but they told me there was nothing they could do and that I would have to come back the next day. This was not an option for me, as I had an early morning flight the next day. Their failure to communicate properly caused me a huge amount of stress at the worst possible time.

What made it even worse was that despite confirming everything with me over the phone and sending move-in reminder emails, they failed to mention that they would be closed for a holiday. If they knew they wouldn't be open, they should have blocked that date from being available in the first place.

Adding to the frustration, they did not issue a full refund — they kept the administrative fee, even though I never received the service I paid for. To even start resolving anything, I was told I had to contact a manager, making the whole situation even more complicated and disorganized.

Overall, I felt completely abandoned and mistreated. This experience was extremely unprofessional and disappointing. I would not recommend this company to anyone.

By Celo M on March 24, 2025 Verified by Google

I had a great experience working with Andrew to find the perfect storage unit. He was incredibly helpful, knowledgeable, and made the entire process smooth and hassle-free. He took the time to understand my needs and found a unit that fit both my budget and space requirements. I really appreciate his professionalism and excellent customer service. Highly recommended 👍

By Nicholas Sun on February 13, 2025 Verified by Google

The check in was very good, the location is good and accessible with a bus stop close by. The rates were great and the customer service is good!

By Lucyywangg, on January 28, 2025 Verified by Google

Been here for years, very safe place and committed to their storages, I left my lock open once they called me and used their lock to keep my stuff safe until I came back to re-lock my lock. Front desk

By Lesley Stone on January 11, 2025 Verified by Google

I turned to Google to search storage facilities. Saw Storage Maelrt had good reviews.
The unit is clean and the price very good.
Andrew was very friendly. Showed me the unit and explained the details.
I recommend contacting them.

By Justin Chen on December 30, 2024 Verified by Google

The location is convenient and staff here are very nice and they give me a good deal also the environment is very good.

By YIU CHAN on November 25, 2024 Verified by Google

Good service. Friendly staff. Highly recommended.

By Tim Tsouris on November 18, 2024 Verified by Google

Good place to store your items. Very helpful staff. Prices are good. Very happy with the choice I made

By Alan Wen on November 11, 2024 Verified by Google

Great experience. Andrew was very knowledgeable, offered great advice, and made things easy. A great experience overall!

By Lele Kay on October 21, 2024 Verified by Google

This is my family's first time at StorageMart. We received fantastic service from this location. Thank you Andrew for your help!

By Koma on September 10, 2024 Verified by Google

Cheap warehouse storage cabinets, I want to go back to the United States, which happens to be convenient for storing things here. I will pick them up when I come back next year!

By Kevin Qin (Lantern Construction) on August 21, 2024 Verified by Google

Great customer service. Very friendly and helpful. Over one year without any issues