By M A on June 21, 2026 Verified by Google StorageMart

Staff was friendly and it was very easy to onboard. They were very kind -- terrific customer service! The only reason why it's 4 stars is because there are no dollies. When we first moved in, there was 1 red one for the whole building. But for the last 3 visits, there hasn't been any dollies to be seen at all which makes it very difficult to move items. We ended up buying and bringing our own cart to move our stuff. There's also no cameras in the building, so anyone could've taken it and hid it in their unit for their own convenience since its the only dolly in the building; No one would ever know.

Otherwise, the unit and staff are great! Just frustrated at the dolly situation.

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By Liana Jasper on May 12, 2026 Verified by Google StorageMart

The girls at the front office were wonderful very helpful very friendly. Looking online was easy walking into the front office was even easier. There was already a lock inside the unit. They walked me to the unit watch me lock it gave me my code number to call told me if I had any problems to contact them couldn’t have had a better experience.

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By Noelle Gillis on April 23, 2026 Verified by Google StorageMart

Popped into this location to pick up some moving boxes and had the pleasure of being helped by Nicole. She provided excellent customer service, was knowledgeable about what I needed, and was kind enough to help carry the boxes out to my car.

Thank you again Nicole! 10/10 :)

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By Paul Armstrong on February 2, 2026 Verified by Google StorageMart

Kristina and Nicole were incredible to work with in getting setup with a unit. They were extremely thorough in explaining about accessing and using the facility. The rates are great, but Kristina and Nicole really make the difference.

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By Love Is Real on January 16, 2026 Verified by Google StorageMart

Poor customer service. Poorly maintained grounds. Office closures when there is 2cm of snow. Uncleared walkways, the lady in the office is a complete... Anyway... c u next tuesday. Also secret increases in "protection plan" charges. Overall the worst storage place I have ever used.

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By Zang on January 9, 2026 Verified by Google StorageMart

Kristina and Nicole were incredibly kind and compassionate and patient in the process of booking my unit. I highly recommend having correspondence with these two lovely human beings in person

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By ryan verboom on November 11, 2025 Verified by Google StorageMart

Kristina and Nicole were incredibly kind and compassionate and patient in the process of booking my unit. I highly recommend having correspondence with these two lovely human beings. They both Deserve raises for sure. Hands-down, best rental experience I have had!

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By Jeet Kalsh on November 3, 2025 Verified by Google StorageMart

I had such a wonderful experience at StorageMart, all thanks to Nicole! She was incredibly kind, helpful, and professional, and went out of her way to make the whole process smooth and stress-free. I’m truly grateful for her outstanding customer service and friendly attitude — she made everything so easy and pleasant! 🌟

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By Diana VanAlstine on October 4, 2025 Verified by Google StorageMart

My daughter moved and was unable to store her crates until this month. The units are clean and secure. We moved her belongings out today and the company prorated the cost so we only paid for 4 days for the final month. Great company, great people.

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By Maria Avena on September 12, 2025 Verified by Google StorageMart

I had a great experience at StorageMart thanks to the Nicole. They were incredibly helpful and personable from the moment I arrived. They took the time to explain everything clearly, answered all my questions, and made the whole process smooth and stress-free. It’s rare to find someone so friendly and professional — definitely appreciated their support! Thank you Nicole!

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By nika patika on September 5, 2025 Verified by Google StorageMart

Kristina was very kind, professional and super helpful! Me and my client thought that she was very assuring and she made whole process super easy for us! I hope I will have a chance to work with Kristina again! She is extraordinary! Thank you, Amela

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By Jay H on August 30, 2025 Verified by Google StorageMart

Nicole was so helpful when I couldn’t decide on what size unit to rent. She helped me pick one that made the most sense and explained everything in great detail as this was my first time renting. Thanks so much!!

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By Josh Newport on August 25, 2025 Verified by Google StorageMart

Had the pleasure of working with Nicole over the weekend. She was very helpful and patient. The facility is clean and I feel comfortable storing my goods here while I’m away. Would absolutely come back to rent here. Cheers!

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By Alysha Miller on August 16, 2025 Verified by Google StorageMart

My roommate and I had a great experience with Storage Mart (Westney/Ajax location). I rented a unit online at night and by the next morning I was loading the unit. Nicole was working the morning we checked in and it couldn’t have been smoother. Not only was she super helpful, she was also super easy to talk to. The whole check in process took about 10 minutes (front desk to unit). Not to mention the prices are AMAZING. I would definitely recommend them for your storage needs!

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By Chris Moore on March 27, 2025 Verified by Google StorageMart

Great experience. Kristina was knowledgeable and professional and got us a storage unit quickly, which was appreciated.

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By Scott Linkletter on March 26, 2025 Verified by Google StorageMart

Max and Kristina were both friendly and professional and were proactive in giving me plenty of information about the storage process and no problems answering my questions. Much appreciated.

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By Ash Buchanan on March 11, 2025 Verified by Google StorageMart

StorageMart Ajax always have great staff and great rates. Been customers for years and they always do the best for their customers.

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By Daniel Page on March 1, 2025 Verified by Google StorageMart

Kristina and Max were extremely helpful and had me already to go in 15 mins. They were very kind and even gave me apple juice and water :D. Honestly the easiest time I could have imagined during this move and you wouldn’t believe what you can fit in a 10ft by 10ft storage locker.

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By Kylie Harding on February 28, 2025 Verified by Google StorageMart

I think this place is good, great customer service from Kristina and Nicole! Thanks

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By Bridgit Thomas on February 14, 2025 Verified by Google StorageMart

The support team and the front desk are clearly trained to misinform and confuse the customer. Rate increases take place without any heads up and their business practices are very predatory! Absolutely hate these guys!! Horrible experience so far!

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By Jem Haye on February 8, 2025 Verified by Google StorageMart

Nicole was very helpful and pleasant and a joy to chat with and very professional thank you for the help - will recommend you guys to anyone

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By Randy Albert on February 7, 2025 Verified by Google StorageMart

This location seems to be well run and clean. Christina and Nicole were great to deal with and helpful in selecting the most suitable unit for us.

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By Gagan Arora on January 7, 2025 Verified by Google StorageMart

Received my storage space at Ajax location. Christina and Max helped us out. Excellent customer service skills. They were helpful, answered all our questions and explained all the process. Great communication skills. They were very friendly. Shout out to them!!

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By T Roberts on December 3, 2024 Verified by Google StorageMart

Hi Dilip, thanks so much for your support. Storagemart has been great over the years and wrapping up my term you did an excellent job beyond expectations.

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By Lakeisha Jones on December 3, 2024 Verified by Google StorageMart

Dilip was kind and courteous and helped me get into my unit with ease. Great experience.

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