By Sarah Dockrill on June 30, 2026 Verified by Google U-Lock Mini Storage

I rented both storage lockers and U-Haul trucks from Oceanside U-Lock Mini Storage. The staff are professional, knowledgeable, thorough and friendly. They addressed all of my questions and explained the rental agreements clearly. Regarding the lockers, they are very clean, and there are plenty of options to choose from. Regarding the trucks, staff instilled my confidence by allowing me to sit in one of the trucks to get a feel for it prior to committing to the rental. I would definitely use their services again.

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By Kaitlynn Scheepers on June 9, 2026 Verified by Google U-Lock Mini Storage

Amazing service. Clean units. I also love there locking system makes me feel as my items are safe 24/7. Special thankyou to arlo for your help you are amazing. ♥️

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By Connie Wright on June 4, 2026 Verified by Google U-Lock Mini Storage

I’ve been using my unit for 6 years. Everything was great. Office staff was great and the unit was safe and dry for some of my most valuable possessions. I would recommend this space to everyone.

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By Bismark Pope on May 26, 2026 Verified by Google U-Lock Mini Storage

I had to change my reservation last minute, and I was honestly expecting it to be a hassle, but the team made the whole process incredibly easy. Had a really great experience picking up my U-Haul today. Everything was super quick, easy, and hassle-free. Everyone there was really friendly and helpful, and they answered all my questions without any issues. It’s not often you come across customer service this good anymore, but they definitely made the whole process smooth and stress-free. Really appreciate all the help and would definitely recommend this location to anyone needing a rental

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By ELC on May 6, 2026 Verified by Google U-Lock Mini Storage

Went in last Saturday and Jen helped me - no pressure quick and easy to set up unit rental at an affordable rate.
I will definitely be referring everyone I know to go there…..and This place is super clean and secure.

Thank you Jen for everything
David M.

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By Mathew Kluke on January 7, 2026 Verified by Google U-Lock Mini Storage

Greta place a bit pricey for a small unit but well maintained and always perfectly clean

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By Bill Newman on January 6, 2026 Verified by Google U-Lock Mini Storage

We have dealt with these people before and every time it's the same, completely awesome. They are helpful kind and polite. The units are always clean and just what you rent. No hidden surprises or costs. Hands down a revisit anytime I need to store my stuff safe and dry.

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By Tammy Morris on August 31, 2025 Verified by Google U-Lock Mini Storage

Jen was so great, I can’t even go into it without writing a novel! From taking so much time to explain, to arranging a U-haul for us, she was literally the best! We looked at 3 different storage facilities and I can’t recommend this place enough! Clean, secure and over the top amazing service!

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By Florence Ward on August 7, 2025 Verified by Google U-Lock Mini Storage

Let me tell you about the team at U-Lock!!! They are amazing, friendly, accommodating, and all around great folks!! The 2 J's (Jody and Jen) were amazing to work with. They took such good care of us and we are so appreciative for all they have done for us! Thank you!!!!!!!

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By Lori Richards on July 16, 2025 Verified by Google U-Lock Mini Storage

Great deals. Geat people. Well worth the heated storage - safe, secure and really easy to access anytime that you need, with friendly professional staff on hand! Would definitely use it again. The added bonus being that everyone knows where it is - the place with the fountains out front.

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By Carlie Moore on February 12, 2025 Verified by Google U-Lock Mini Storage

Staff on site are great! Clean and easy access. A bit costly but all storage is I believe. They did offer discounts though!

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By Lyle Denny on February 5, 2025 Verified by Google U-Lock Mini Storage

Rented a Uhaul car hauler 2 weeks ago for 4 days for a trip to Alberta and back, (temps as low as -30 were encountered). Tried to rent one yesterday and was told by Wayne that they could not rent me one because of "too much snow", (a wopping 6 inches). Initially I had stated that the self storage up the hwy also stated the same thing. Wayne called me back, stated too much snow, but that he booked me a trailer from the location up the street. What? I already stated they won't rent theirs for the same reason. Obviously didn't listen to me.

So, for gits and shiggles I drove up today to inquire. As I pulled up, I was happy to see bare pavement next to 2 of their car haulers, one of which was cleared off, (same unit I rented weeks earlier). Perfect. Went in and asked about renting one. The lady with glasses, (unsure of name), was quite rude and blunt, zero expression, and an attitude of what appeared to be of not wanting to be helpful. After explaining my previous requests for a trailer, she stated she would go ask her "maintenance guy" if the trailer could be rented. She came back to me and stated the "straps are frozen solid". Oh? Nothing was said when I stated I was going to -30 weather, and here its plus 4 and sunny and straps are frozen, therefore rendering the trailer useless? Well, online, it states that if over sized tires are on the towed vehicle, that the customer is to use their own straps, ( I have hundreds of certified and transport regulated straps, (own a transport company). I questioned how that could be, she said its "Uhauls policy". Oh? I left. I then came back after approx 30 mins in a different vehicle and drove up to the trailer, straps were floppy and dripping wet, not frozen.

Absolutely terrible service. I believe its laziness.

UPDATE: Formal complaint filed with Uhaul and the area manager will be addressing. Uhaul customer service was fantastic, the two agents I spoke with were very helpful, polite and understanding.

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By Creatiff on January 19, 2025 Verified by Google U-Lock Mini Storage

This is Borsippaa. Just got a car at the auction, and I need it stored on the same day until the car got looked at. I called, and I was told I could bring in the car immediately, regardless that it was a Saturday afternoon. Can't thank them enough. Very nice customer service, awesome prices. I will definitely use them again if I need a storage place, long or short term.

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By Joanne Doyle on October 8, 2024 Verified by Google U-Lock Mini Storage

I have dealt with Parksville Oceanside ULock a couple of times, and they bend over backwards for me! So friendly, helpful, and they all go out of their way to assist in any way they can!! I highly recommend them for storage and/or truck rental.

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By Ashley Gray on August 10, 2024 Verified by Google U-Lock Mini Storage

Friendly staff but I had months were my locker was mistakenly overlocked. I work during their office hours so I didn’t have access to my belongings for over 2 months. I did get an apology from the staff but still having to paying that much money and not have access was beyond disappointing.

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By Wendy Rae on July 26, 2024 Verified by Facebook U-Lock Mini Storage

ULock Parksville is the best! The staff are so friendly & professional.
They have helped tremendously over the past year. Rob, Jody & Wayne have bent over backwards to assist me when I’ve needed anything.

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By jim and roszita gillespie on June 6, 2024 Verified by Google U-Lock Mini Storage

Jenn our customer service representative was absolutely amazing. Her attention and professionalism has raised the bar for others to emulate Because of Jenn's caring and suggestions our experience was a 10. Jenn is a true ambassador for your company and you are very fortunate to have her. We will continue to highly recommend your Oceanside storage facility to others. Jenn made it seamlessly easy. Thank you so very much
Jim and Roszita Gillespie

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By Linda Byram on May 15, 2024 Verified by Google U-Lock Mini Storage

We stored our RV here over the winter. When we came back this spring to get it, we were VERY happy - not one mouse! This is their ‘claim to fame’…a big open area, patrolled, gravelled, and well maintained. They also have storage units.

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By jane torgness on April 23, 2024 Verified by Google U-Lock Mini Storage

We would highly recommend this storage business! I would probably say best around for customer service and the place is immaculate! Nothing but a positive experience with all the staff who go out of their way to help!We moved from the Okanagan to the Island and they helped make our move a great one.

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By Toni Thornton on April 10, 2024 Verified by Google U-Lock Mini Storage

I have been a patron for almost 9 years! Friendly staff, good prices and a large selection of different sizes of storage units. Always impeccably kept. Secure!
Easy access 24/7
The fountains are pretty cool too!

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By Lee Zwaal on April 9, 2024 Verified by Google U-Lock Mini Storage

The folks here went above and beyond to look after our needs. We needed a storage unit for a few weeks and a trailer to haul our stuff to Alberta. Everything went like clock work. Thanks to Wayne for coming out to help when the trailer hitch on our truck was not correctly in place. They not only found us a trailer when it was difficult to get one for hauling to Alberta, but they suggested an upgrade at no cost because we had just too much stuff for the unit we initially reserved. U-Lock Mini Storage is clean, well laid out and it was easy to access our storage unit for the many, many times over a few weeks that we needed to do so.

Thanks guys, for a great experience!

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By Steve Dabner on January 27, 2024 Verified by Google U-Lock Mini Storage

This is by far the most organized, clean, and well run storage facility that I have ever come across. The staff are friendly, understanding and always willing to lend a hand.

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By Fred Tironese on January 20, 2024 Verified by Google U-Lock Mini Storage

Very friendly staff and clean facility.
They will go out of there way to make you happy.

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By Stella C Forbes on July 29, 2023 Verified by Google U-Lock Mini Storage

Truly an amazing team of people here in Parksville. As a customer with very little knowledge and experience in what is rated in the top 3 ‘life time most stressful’ circumstances- Moving, the team at U-Lock Parksville, welcomed me and my family like we were friends. Offering each of us a bottle of water, making us laugh, listening with care and competence. Not a single hiccup in service in all my 4 bookings over the past 6 weeks. Robert, Wayne, Rob, and Cameron - each in their way lowered our stress, encouraged us and treated us with so much dignity. Even the office manager gave us useful leads to get our telephone service fixed. Parksville you Rock! So glad we chose to live here.

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By Krista S on July 29, 2023 Verified by Google U-Lock Mini Storage

What an amazing experience!! Robert is the BEST! He is there to make you have the best time. We left there laughing and smiled most of the day. Upon return, he was the exact same.... we left with huge smiles on our face and tears in our eyes from laughing so hard. Hands down we will always come back to them for all our moving rental needs.
Krista Smith

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