Listed In: Self Storage, Moving Supplies
By Para Dyme on June 30, 2025 Verified by Google Entrepot Public
It's a storage unit. There ain't much to say. Security is great, the system works perfectly, they offer great add-ons that you will probably need. What stands out? Staff. Marie-Josée goes above and beyond in ways too personal to list here but she truly shines and makes the experience just so much better. You have a gem of an employee ands she deserves not only to know as much, but whatever you need to do to keep her there and happy. Were I still running my company, I'd be poaching her away from you! Also, adopting a cat that roams around the interior storage is a sweet touch and we've had the pleasure of seeing her twice now. Very cute and charming. This company works well, does well, and goes the distance. Happy with everything, especially M-J!
By Sam the Handyman (Montreal) on June 14, 2025 Verified by Google Entrepot Public
Excellent services, courteous and knowledgeable staff and great facilities. Highly recommended. 10/10 !
By Monica Marques on May 27, 2025 Verified by Google Entrepot Public
Excellent customer service. Was greeted and served with a smile, person (ass. Manager I believe) was curteous and professional. Explained everything clearly and was a pleasure to do business with.
By Ludet Crespo-Sato on April 5, 2025 Verified by Google Entrepot Public
Marie Josee was helpful and very polite. She took the time to show me different options and made suggestions to save me money. Plus, she's got a good sense of humor.
By Erika McFarlane on March 30, 2025 Verified by Google Entrepot Public
AMAZING SERVICE! Special thanks to both Marie-Josée and Vincent for their attentive and informative service. I couldn't have asked for a better experience. Thank you!
By A. Person on March 29, 2025 Verified by Google Entrepot Public
Excellent facility. Most excellent employees. They drive away all forms of scum and villainy whilst giving impeccable customer service.
By Genevieve St-Pierre on March 2, 2025 Verified by Google Entrepot Public
We have been using a unit in the Saint-Lambert Public Storage location for over 15 years. We never had any problems, the place is always clean and personnel helpful whenever we had to contact them. Excellent recommendations
By Gabriel Aubry on January 14, 2025 Verified by Google Entrepot Public
Pricey. But very nice service and easy to use. Very clean. Not too busy. Easy to access
By Arthur Ryder on November 29, 2024 Verified by Google Entrepot Public
Convenient, clean, secure. Very pleasant staff.
By tenedria on October 19, 2024 Verified by Google Entrepot Public
Good service and reasonable prices. They let you pay online once you sign a contract.
By Davin Johnson on August 19, 2024 Verified by Google Entrepot Public
Excellent customer service from Marie-josee at the 380, boul. Sir-Wilfrid-Laurier, St-Lambert, QC J4R 2L2 location.
She was very friendly, answered all my questions and made sure I was comfortable with the unit I was reserving and all the paper work was fast as possible. The facility is all very clean and secure
By Ana Cristina Inacio Goncalves Pereira on August 8, 2024 Verified by Google Entrepot Public
Very good service and promotion
Happy to recommend entrepôt public
Friendly staff,professional and very helpful.
By David Christiani on July 16, 2024 Verified by Google Entrepot Public
The storage room was impeccably clean, dry and spacious enough for my materials. While the 8x8 square feet suited the bulk of my stock, there were well more than 15 feet to the ceiling. Some other items fit perfectly there too.
The office staff was consistently thoughtful and attentive. The whole billing process was clear and efficient, and the price was very cost-effective.
Thank you for the excellent care of my valued possessions and the caring service.
By Baba Noop on June 22, 2024 Verified by Google Entrepot Public
I had the pleasure of using public storage. Very clean, safe and secured facility, amazing friendly professional service at all times. I highly recommend them.
By bahar sansar on June 19, 2024 Verified by Google Entrepot Public
Customer service was amazing every time !!
I was very happy with storage I used for couple of months !
Thanks again to your team!
By olivier houle on June 16, 2024 Verified by Google Entrepot Public
Amazing customer service, both women we worked with were super helpful and nice. And when we needed to change room for a smaller fee, we were helped and showed our options. So we used two rooms and both were perfectly adequate.
By Bert Stadnyk on May 31, 2024 Verified by Google Entrepot Public
Very nice friendly environment. Reasonable rates.
By Ana Cristina Inacio Goncalves Pereira on April 5, 2024 Verified by Google Entrepot Public
Very good service and promotion
Happy to recommend entrepôt public
By Marek Chudzia on March 23, 2024 Verified by Google Entrepot Public
Absolutely first rate service. I am not kidding!
I have been with the St-Lambert location for years and Nothing but positive comments.
Thank You St-Lambert 👍🙂
By Lou Campillo on March 6, 2024 Verified by Facebook Entrepot Public
Great employees! Made the process very simple, would definitely recommend.
By Sharan Volin on February 10, 2024 Verified by Google Entrepot Public
I kept 2 storage lockers and a car there for about 3 years. The staff are friendly and helpful and the rent only went up once in that time and not by a lot. I highly recommend them!
By A on December 16, 2023 Verified by Google Entrepot Public
Very nice workers, very enthusiastic and helpful! Overall good experience and trustworthy
By Tim O'Malley on November 21, 2023 Verified by Google Entrepot Public
Staff was friendly and efficient. Good selection of boxes and supplies. Unit as described. Elevator, doors, gate and lighting functioned properly. At least one cart works perfectly. At least one needs replacing. Washroom was clean and functional. Pricing was similar to other facilities in the area. Location was convenient for me and easy to access. Cancellation was easy and only required one phone call.
By Paul Lee on March 25, 2018 Verified by Facebook Entrepot Public
According to their records I've been renting since 2005 and always considered the in-residence property managers to be 5 star service guys.
Today, January 24, 2018 I give the current management one star because I was astonished when I arrived this afternoon to my twin storage units 113/114 in St-Lambert finding the ice caked snow not cleared from the doors of the ground level units. I can remember the snow always being cleared by the in-residence managers. They shoveled and snow blow away the snow for entry. Now they're gone.
The 2 ladies in the front office said the snow clearing had always been the responsibility of the renters..Then why are they clearing the snow in front of the common garage door for renters who are paying far less than we are at the ground level with 9' x 24' units?
The management is simply cutting corners and annually sending notice of rent increase with no regard to customer loyalty or satisfaction.
From what I can access today,, their style not what it used to be YEARS ago!
Update January 25, 2018
After having read my review this morning, I got a phone from the Property Manager saying that after checking with head office, the snow should have indeed been cleared as usual from all the ground level doors. She was very apologetic and offered me an incentive that immediately puts their services back with 5 stars.
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