By Adam Grande on July 4, 2026 Verified by Google

My wife and I were looking for a family vehicle after realizing we had outgrown our sedan. My brother-in-law recommended Sterling Honda, and I’m so glad he did.

From the moment we walked in, I was incredibly impressed by the team’s attention to detail and their genuine focus on understanding our family’s needs. Throughout the entire process, Monoj and Jervanna never lost sight of what mattered most—helping us find a safe, reliable vehicle that would be perfect for our growing family.

The entire experience was flawless. Every step was handled professionally, with exceptional care and attention to detail, making the process completely seamless from start to finish.

Five stars simply aren’t enough to express how wonderful everyone at Sterling Honda was to work with. We truly appreciate everything they did for us, and there’s no question we’ll be returning for our future vehicles. Thank you for making such an important purchase such a positive and memorable experience!

By Jag Singh on July 3, 2026 Verified by Google

A great place to buy a car if you communicate exclusively via carrier pigeon.
If you are looking for a dealership that treats communication like a game of high-stakes hide-and-seek, Sterling Honda is the place for you!
I am convinced the entire dealership is running a social experiment to see if a modern business can survive while completely ignoring 21st-century technology.
The Phones? Decorative.
The Receptionist? Unbothered.
The Finance Department? Legend has it they exist, but they certainly don’t answer calls or return voicemails. I’ve left enough voice messages to fill a podcast series, but I’m pretty sure they think the voicemail button is a "delete instantly" feature.
Emails? Sent directly into a black hole, never to be seen again.
I actually managed to get ahold of a manager once, who essentially told me they are "too busy" to answer the phone. Apparently, the secret strategy here is that if you want to book a simple appointment, you have to physically show up in person just to ask them to put you in the calendar. Brilliant business model. What a groundbreaking concept for a business.
And don't expect them to care about your circumstances, either. They do not care how far you had to drive to get here. They don't care if you are a veteran, and they certainly don't care if you had to arrange to take time off from your base duties just to show up in person because their phones are apparently out of order. There is absolutely zero prioritization or respect for service members or customer time in general.
Look, if you just love the Honda brand and absolutely despise customer service, human interaction, or basic efficiency, you’ll love it here. Go ahead and buy from them. But if you expect a dealership to care even 1% about your experience, your background, or your time after you hand over your money, do yourself a huge favor and drive right past Sterling Honda to literally anywhere else.
Unless you have a smoke signal setup, save your time and go somewhere that understands how a telephone works.

By Esin Kaboglu on May 22, 2026 Verified by Google

I had an amazing experience purchasing my new Honda CR-V Touring from Sterling Honda. From start to finish, everything was explained clearly and professionally, which made the entire process feel smooth and stress-free.

I first dealt with Brad, who introduced me to the vehicle and showed me many of the features and options available. Later, I worked closely with Brian, and he truly went above and beyond throughout the experience. Rachel in finance was also wonderful to deal with and made the process easy and comfortable.

Brian took the time to thoroughly explain every feature in the car, especially all of the new hybrid technology and specs, which left me feeling very confident and comfortable with my new vehicle before driving away. He was patient, knowledgeable, professional, and answered every question I had without ever making me feel rushed.

Buying a new vehicle with so much new technology can sometimes feel overwhelming, but Brian made the experience exciting and enjoyable. I absolutely love my new CR-V Touring and truly appreciate the outstanding customer service I received.

Highly recommend asking for Brian if you’re looking for someone who genuinely cares about his customers and takes pride in making sure you leave feeling confident with your purchase. Thank you again for such a great experience!

By PRVLGD on February 26, 2026 Verified by Google

I just got my car fixed at Sterling Honda, good job, the staff. Terrific 💯knowledgeable.. I dealt with Brian, as I was looking to buy a new vehicle also.And he was terrific.🙌He took his time to help me with all my questions in a way that made you feel comfortable. Thank you.So and that's top customer 😀👍🙌👌!!!

By Danny on January 28, 2026 Verified by Google

I’m very disappointed with my experience buying a used vehicle from Honda Sterling.

I purchased a 2022 Toyota RAV4 at what appeared to be full clean-history market price. After the purchase, I learned from an independent body shop that the vehicle had prior collision-related repairs (including bumper repainting and headlight repair) that were not disclosed to me at the time of sale. This information would have affected my decision and the price I was willing to pay.

When I raised my concerns with the dealership, I made multiple good-faith attempts to resolve the matter directly. Unfortunately, the dealership refused to offer any compensation or resolution and ultimately directed me to escalate the issue externally.

I also raised concerns about documentation inconsistencies, which added to my lack of confidence in how this sale was handled.

I understand that mistakes can happen, but what matters is how a dealership responds afterward. In my case, I felt my concerns were dismissed rather than addressed.

Based on my experience, I would not recommend purchasing a used vehicle from Honda Sterling, and I strongly advise other buyers to obtain an independent inspection before completing a purchase.