By Jagmohan Brar on June 17, 2026 Verified by Google

Salina was amazing! She helped me pick the perfect storage unit for my needs. The process was super easy and stress-free. Highly recommend!"

By Mayank Bhatt on May 9, 2026 Verified by Google

Just signed the contract for the storage unit. The process was quick and easy. Dilini was fantastic in explaining the terms and provided quick showing of the unit. I would definitely recommend their services here at Brewster. Thanks Dilini!

By Pascal Mohan on April 28, 2026 Verified by Google

I had a great experience with SmartStop Self Storage. The facility is clean, well-maintained, and feels very secure. The staff were friendly, professional, and made the whole process quick and easy. Access to my unit was convenient, and everything was exactly as promised. It’s clear they take pride in their service. I’d definitely recommend this location to anyone looking for reliable storage!

By Herish Sharma on March 1, 2026 Verified by Google

Very bad experience with them. I rented out almost a week ago. While doing all the paperwork she mentioned that you must buy a speacial lock however did not mention that i need to put the lock right away. They called me once in the middle of the week however due to schedule, i could not pick up the call. As i have applied to the several stores, i thought this is from one of them reaching me out for the storage unit. Please note no emails no voicemail nothing left by them. I rented the Uhaul yesterday and put all the stuff, went to the location and i saw there is a lock on the unit. I tried reaching them out however no one was available and i had to rent out the Uhaul for two days and they have charged me approximately 180$. We tried talking to the associate who rented out the unit to us and she said it is your responsibility to put the lock as we were not supposed to tell you. When i said, i would like to talk to the manager she said she will let him know and later she said she is the manager. I dont understand if this is not their responsibility to inform why they were calling me afterwards. I dont suggest anyone to rent out unit from them.

By Jayant Gupta on March 1, 2026 Verified by Google

Dilini and Simran gave us the best price for the storage we could find at their location. ( 8 Brewster road).
Also, helped us doing the registration process real quick.

By Paul Dedrick on November 29, 2025 Verified by Google

⭐️⭐️⭐️⭐️⭐️

I had a wonderful experience with SmartStop SelfStorage. From the very beginning, Lindsey in customer service made my online signup smooth and stress-free. A special thank you to Dilini, who went above and beyond by kindly waiting for me after closing hours following a call from the District Manager. I will never forget her kindness.

I also want to commend Simran, whom I first met back in May 2025 at the Mavis location while she was filling in for Eshan. Her professionalism and welcoming attitude are the primary reasons I chose to rent a unit at this location.

The facility itself is excellent. Spacious, clean, well-maintained, and brightly lit. Thank you, Dilini and Simran, for making this such a positive experience. Highly recommend this location!

By Albert Acheampong on October 25, 2025 Verified by Google

Great customer service by Dilini. She is so professional and helpful in every way.

By Aditya Amatya on October 21, 2025 Verified by Google

I recently visited to explore storage options and had a great experience! Dilini was exceptionally helpful—she greeted me with a warm, friendly attitude and took the time to answer all my questions thoroughly. Her professionalism and positive demeanor made the entire process smooth and pleasant. I truly appreciate the excellent customer service and would highly recommend this location to anyone looking for reliable storage solutions!

By G. Shyam Rajbhandari on October 18, 2025 Verified by Google

​I recently had the pleasure of interacting with Dilini while setting up my storage unit at Smart Storage, located at 8 Brewster Road in Brampton. I wanted to share my experience because Dilini's customer service truly went above and beyond my expectations.
​From the minute I walked in, she was incredibly friendly and welcoming. I was a little overwhelmed with my moving plans, but Dilini immediately put me at ease. She took the time to understand exactly what I needed to store and offered the perfect unit size without any pressure to upgrade.
​What really impressed me was how helpful she was throughout the entire process. She didn't just hand me a map; she personally walked me through the facility to show me where my unit was located, pointed out the best loading dock to use, and ensured I knew how to operate the secure gate system. She provided clear, concise answers to all my questions about access hours and facility policies.
​The entire 8 Brewster Road location is clean and secure, but the personalized, warm service provided by Dilini is what makes this place stand out. She is a fantastic asset to the Smart Storage team, and her positive attitude is exactly what you want when dealing with the logistics of moving and storage.
​Thank you, Dilini, for being so accommodating and making this part of my move so painless!

By N on September 23, 2025 Verified by Facebook

Did an event for charity and locker facility closed at 10pm. Unfair and wrongful. Management needs to have someone 24/7 in order to have someone answer the door/phone. What the purpose of a locker if no access after 10pm. Sad that this occurred.

Then I went on Tuesday to fix.. The smart lady Selena figured me. I got me extension kindly. I was an excellent person.

By Richard Aguilar on September 3, 2025 Verified by Google

Dilini was a great help and went the extra mile to help complete the rental of the unit. We really appreciate her help. Thank you so much.

By Manu Jugait on September 3, 2025 Verified by Google

Delina is very helpful and she is always there for help . Overall my experience is very good and i appreciate the efforts . We have two office units in the building . She is very professional and soft spoken . Selina the new joinee she is also very professional. Thank you for your effort.

By Shivan Mahadeo on July 26, 2025 Verified by Google

Really helpful staff! Clean storage unit and sometimes has promotions for 1 month free. They sell locks, and have all the necessary packaging. This ranges from cloth boxes, bubble wrap rolls, packing tape, tape gun dispenser, film elastic wrapping, and even mattress boxes. They sell locks and have different size boxes. They also have a box for you to put your television in. Check the Brewster (separate) website for discounts.

By The Precious Mama on July 23, 2025 Verified by Google

Been using this facility for several months now. It's very clean and well-lit. The staff are very warm. I like the security setup. You need a code to enter the lot and a code to enter the climate-controller building. You need a code to exit, as well. I was surprised that contents insurance was not optional, but it's a small price to pay to protect your property. I intend to continue using this facility long-term.

By Retro Golden Spectrum on March 18, 2025 Verified by Google

Wonderful experience from start to finsh. I rented a storage here and was super happy with the facility. Everthing was very clean and well mantained. All the staff that helped us were knowledgeable and very friendly. Dilini at the front desk was fantastic and walked me through everything. Thank you smart stop i would highly recommend.

By arjun dhiman on March 6, 2025 Verified by Google

Nick & Diliaci are very helpful and customer service is 10/10.
They always try to do the best for their customers.
Excellent service and highly recommended.

By NIKUNJ PATEL on February 11, 2025 Verified by Google

Dilini.. very nice customer service . Always smiles on your face . Prompt solution of any question we have . Really nice to have a business with you . Thanks a lot

By vikram chaudhary on February 6, 2025 Verified by Google

I have a great experience at this location. Dilini helped us lot. She is so nice and provide good customer service.

By Richard Edwards on February 5, 2025 Verified by Google

Dilini was my service representative and she gave me great help after hours upgrading my unit with friendly professional knowledgeable service.

By Gagan Gupta on February 1, 2025 Verified by Google

I had a fantastic experience storing my belongings at this facility. This facility is so clean and well maintained with easy access to my unit.staff of this facility really friendly and helpful specially the front desk girl Dilni & Simran ..Thank you

By Dhian Samaraweera on February 1, 2025 Verified by Google

I had a fantastic experience when reserving my self-storage unit over the phone, special thanks to there customer service representative Ms.Dilini .She was very professional, patient, and incredibly helpful, answering all my questions and ensuring a smooth booking process in a friendly manner. Highly recommend, excellent customer service!

By Paskaran Mohan on January 27, 2025 Verified by Google

Smart Storage has been an incredible experience! The facility is clean, secure, and well-maintained. Aman, one of the employees, provided exceptional service—she was friendly, professional, and went above and beyond to answer all my questions. She made the process of selecting and renting a storage unit smooth and stress-free. Highly recommend this location for anyone in need of reliable storage solutions

By Paolo Polese on January 18, 2025 Verified by Google

Customer service help with a very smooth transaction

By Obed Amponsah on January 18, 2025 Verified by Google

Dilini is a very good person. She gave me a good service. She was able to explain everything for me to understand. Has a good smile and good customer service.