By J W on August 19, 2026 Verified by Google

I had a great experience at Public Storage! Ishan and Kavya provided excellent customer service from start to finish. They were both friendly, professional, knowledgeable, and took the time to make sure everything was clearly explained.
They made the entire process quick and stress-free and genuinely went above and beyond to help. It’s always refreshing to receive this level of customer service.
Highly recommend Public Storage, and a special thank you to Ishan and Kavya for the outstanding service!

By Jacob Mwanza on June 30, 2026 Verified by Google

Great experience with Public Storage! The facility was clean, secure, and very easy to access. The staff were friendly, professional, and took the time to explain everything clearly, making the rental process quick and hassle-free. I felt confident leaving my belongings here and would definitely recommend this location to anyone looking for reliable storage in Toronto. Thanks for the excellent service!

By Ajimol Mohan on June 26, 2026 Verified by Google

I am very impressed with the service here at this storage facility. I had to keep some stuff for an year and this storage really helped me. They were very helpful, friendly and professional from the very beginning, everything was very smooth, I had no issues whatsoever. We mostly worked with Kavya and she has been amazing. Thank you for your service. I appreciate you guys.

By Dinusha Atthiligoda on June 4, 2026 Verified by Google

5-star experience from start to finish. The facility is well maintained, secure, and conveniently located. Ishan was incredibly helpful and professional, making the entire storage rental process simple and straightforward. He took the time to explain the available options and ensured I got the right unit for my needs. Great customer service and excellent overall experience. I would definitely use this location again.

By Anita Bowles on April 28, 2026 Verified by Google

Renting here since 1993 (yes! I can’t believe it either). The staff working have are amazing. The property manager Kaya is so so kind. I’ve been paying online for a really long time but I couldn’t anymore because I forgot my password to my email account and my 15 year old laptop stopped working too. I was at the office talking to Kaya and she said “if you have your laptop with you maybe I can take a look” (not even the guy at the computer store offered to take a look, he just told me to buy a new one). Later I bought a new phone and came to the office to see if she could help me log in through my phone. She helped me download my Flipp app and help me make my email work again. Last December my car battery died outside my unit and I had come to the office to warm up. She was kind enough to drive her car to my unit and help me jumpstart my car. I am writing this to show that it’s not just the customer service that is great but the genuine kindness that has been shown towards me every time that I’m in need of help which doesn’t even relate to my storage unit. Thank you Kaya! You are great and you will do great things

By Michelle Douglas on March 22, 2025 Verified by Google

Start to finish this process was extremely easy. I'm a newbie to storage and we couldn't be more confident in our choice and pricing. Thanks for a wonderful experience and continued support.

By Asia Arsh on March 21, 2025 Verified by Google

Great experience at this Public Storage location! The rental process was incredibly fast and smooth—everything was set up in no time. The staff was friendly, helpful, and made the whole process effortless. Plus, the prices here are very reasonable compared to other storage options in town. Highly recommend if you’re looking for a hassle-free storage solution!

By Anna Timmins on March 11, 2025 Verified by Google

Took advantage of the 3 month promo and it worked out well. Great price, very friendly and knowledgeable staff. No lights in actual unit but well lit hallways. Very clean.

By harsimran singh on March 9, 2025 Verified by Google

Very helpful staff. It was my first time using their services kelvin and Ruwandi were very helpful. Public storage has reasonable price. Happy with their services😀.

By Wessam Adel on February 14, 2025 Verified by Google

Amazing and friendly staff. they did stay beyond their working hours to help show me the facility and then getting me registered. definitely recommend.

By Shweta on January 29, 2025 Verified by Google

The service at this location is excellent. Starting from inquiry to renting a unit everything was so smooth. Rwandi and Shayan were extremely helpful. It was my first time renting a unit during winters and storing my car for this long. The employees here made me so comfortable, I was relaxed and everything was as I had left after 3 months. No dampness even in -15 degree. If you are ever looking for a storage unit, this is the place.

By Tina Bless on November 22, 2024 Verified by Google

I Have awesome experience with public storage. Very nice staff , Best price , easy to access. I highly recommend.

By ItsRackss on November 10, 2024 Verified by Google

Shayan and Kavya provided excellent customer service. I can easily say that this is some of the best customer care I have ever received and they definitely deserve a raise! They are extremely helpful, accommodating and genuinely caring for their customers. They helped me get a great deal and made me feel like a valuable customer. If you go to this location make sure to ask for either one and you won’t be disappointed!

By Lisa Nalli on September 14, 2024 Verified by Google

I have been a customer of Public storage for many years now. I recently was going to move to another storage facility because of pricing. I was looking to get something cheaper. I called public storage and spoke with Shayal. He was amazing, he gave me a couple options with my unit that I already have to decrease the prince. This was a fantastic offer that I couldn't refuse. I went in to sign papers for my new contract and I dealt with Kavya, she is great. Very polite, friendly and knowledgeable. The customer service I received from Kavya, Shayal and Ruwandi was amazing. The way I was treated makes me glad I am staying there as a customer.

By Antoinette Khreich on June 21, 2024 Verified by Facebook

Public Storage staff were very helpful in the last two years. The location is clean and organized and we never had any issues with anything on site. The only problem was the increase in the monthly payments.

By Ryan Sookhdeo on June 19, 2024 Verified by Google

Ruwandi and Kavya were awesome. They were patient and very helpful in me selecting the unit for my needs. I would strongly recommend anyone to ask for any them as they will make the entire process go smoothly.
Ryan Sookhdeo.

By suresh patel on June 17, 2024 Verified by Google

Friendly staff, very cooperative competitive price. My recommendation is they should adjust the storage time from 5 am to 6 am in morning and extend up to 11 pm in the evening.

By Pawanbir Singh on May 24, 2024 Verified by Google

Great experience, customer service is outstanding. Special thanks to Kavya and Shiu for assisting me so well, they both went above and beyond to help me find the perfect storage option for me. I was so pleased with the service I received.

By John Soltesz on May 18, 2024 Verified by Google

Kavya and Ruwandi both assisted me in my storage rentals. Kavya, who initiated the procedure with a phone call to reserve the units was both pleasant and cheerful from the start. At the office, both ladies acted professionally (with smiles), knew their jobs and explained, in detail, what to expect from the storage agreement. They both went out of their way to make me feel that they appreciated my business. If I were to use just one sentence to review this experience, it would be: "These two young ladies are exceptionally great ambassadors for Public Storage company."

By Fuchsia Ferret on May 29, 2015 Verified by Guest

The staff are friendly and help me with my needs. I have been a customer with this storage for five years and I have had no issues with my unit. The unit is clean and the area is well kept. When visiting my unit I feel safe and secure. I am in the process of down sizing to eventually move out in the next few months. One example of the many great experiences of good customer service was when I got home and was not sure if I locked my unit and I called the friendly staff person checked my unit and gave me a call back to let me know that they checked my unit and things where ok. I as a customers would advise anyone to do business with this company because of the positive atmosphere. I enjoyed doing business with PUBLIC STORAGE and will miss them when I leave.