By Kai M on October 1, 2026 Verified by Google

This is one of those places that's hit or miss, but when it's miss, it misses *really* hard. I've never had such a fast and such a slow experience on different days at the same restaurant. When it's fast, you can get your order in under 5 minutes, but if it's busy, you'd better bet every single drive-thru order is going to take them 5-10 minutes to fulfill, if not longer.

The food is standard Taco Bell fare, not great, not terrible, good for munchies but there's always a better option nearby.

If you're looking for something fast, go off-peak or go somewhere else.

By Daniel Toole on September 2, 2026 Verified by Google

1 hour wait!!! Absolutely ridiculous wait time for 7:30 PM on a Wednesday. Wife talked to 3 different people and after 1 hour they made her order. Taco Bell will NEVER get my families business again.

By Liam Marshall-Stark on August 27, 2026 Verified by Google

Food takes forever to be made and it doesn’t matter if you order ahead on the app as it will still be another 45 minute wait once you get there to pick up your order.

I have had this happen the last 4 times (non rush hour) i have ordered food at this location and I will not go back as it has become a joke to wait for almost an hour for “fast food”

By 李S M on June 12, 2026 Verified by Google

Lousy service. The service is terrible; definitely do not order from this place. The staff are awful, and it’s filthy. I waited here for half an hour and kept calling out to them, but no one paid any attention to me

Why isn't anyone at Taco Bell doing anything about this? The company is bound to go under sooner or later.

By Kira Sandoval on April 21, 2024 Verified by Google

I actively avoid this Taco Bell and usually go to the one further down Ridge Rd. I’ve never experienced fast service here nor friendly service.

Today 04/21/24 I accidentally placed an order for this location instead of the other. When I got there, my order tracker said that my order was ready, but there wasn’t anything on the mobile order rack. The girl at the counter ignored me and went to the back, leaving the counter empty.

Someone finally came over annoyed and asked me if I had a mobile order and then asked my name 3 different times before finding it.

While I was waiting, I could see into the back of the kitchen and was shocked to see the floor littered with lettuce, tomato and cheese. Even further back was a full burrito just being ignored on the floor. Seeing this made me feel incredibly uncomfortable about how my food might be handled.

The food that I did receive barely had any chicken in it, the beans seemed crusty and old, and the same with the potatoes.