By Tim on May 15, 2026 Verified by Google

I get inflation and all that but that isn't a reason for this ...I spent 35 dollars on lettuce and shells ...two meals and two burrito supreme and it was cold when I got home about 5 min away next time ill save some money and go to elrodeo.

By Sierra Vance on May 12, 2026 Verified by Google

I go very often to this taco bell ONLY BECAUSE ITS RIGHT NEXT TO WHERE I WORK, never once have they ever gotten my order correct,im ALWAYS missing something I will never understand why its this hard I work all day and dont eat I was the only car in the drive through and was missing my chicken quesadilla probably the easiest thing on the menu the wait is always long do better

By Anara Liger on May 5, 2026 Verified by Google

Tonight I went into the drive through after picking up my husband from work. We ordered the new Diablo nuggets meal as well as some other odd and ends. We checked our order as we always do as accidents happen. We found we were missing a crunchy taco as well as nacho fries from his meal. And upon further inspection the nuggets that he did receive were abysmal at best. Looked like the crumbs at the bottom of the bag. I pulled back around to get my missing items and the moment we pulled up to the window the Manager was waiting for us and was very aggressive the moment I opened the window. Said that she had packed the order herself and knew for a fact nothing was missing. She also said that Nacho Fries don't get made till they are ordered so there was no chance they were missing. I told her I was more than happy to unpack the bag again in front of her if need be. She insisted it was in the bag and said if we wanted another taco we would have to buy it. I told her then about the nuggets and her response was that they didnt pick them out. That sometimes people just got small ones. As a service person myself I was incredibly offended at how she was completely on the defensive the moment we got to the window and felt comfortable letting that food go out the door in the state it was in. I tried to give them the benefit of the doubt as I know things happen. But as it stands we still did not get everything we paid for and I will be calling the restaurant in the morning to talk to the owner myself. I can tell you for certian I will be informing everyone I know in town that this is the worst taco bell in town by far and I will be insisting that no one support here again. For full transparency the Manager said that her name was Crystal on night shift. We were there at 12am.

By Harold Evans on March 4, 2026 Verified by Google

Food was good, but they did not give me my taco sauce.

By William Curtis on February 22, 2025 Verified by Google

Taco Bell count your days. $20 could have gotten you half the menu a few years ago but now it gets you a soggy “crunch” wrap supreme. I ordered it on the app as I was pulling in so you would expect it to be fresh-ish but even though it took 5 minutes and another employee to see me trying to get your attention you still turned your back talking. I get it, it’s Richmond so I shouldn’t have had any expectations but you guys are the poster children for how wrong Taco Bell is for raising their prices and having trash food.