By Sharon on June 20, 2026 Verified by Google

The manager Austin was awesome. He explained all the options and details to me clearly. He is a wonderful person to deal with…so polite and friendly. If only all companies had such a person on the front line to deal with the public !! Thanks, Sharon

By Samuel Vuillaume (Sam) on May 30, 2026 Verified by Google

Great experience! Austin is very thorough at well
Explaining everything you need to know. Warm welcome! Thx. This is my First Access Storage location - lockers are very clean - plenty of dollies - large elevator - a must location Id recommend it
to anyone looking for a safe and clean storage.

By Ashley Erin on May 8, 2026 Verified by Google

Had a great experience with this location for a short term renal I needed. Staff were amazing, facility was clean and I had peace of mind knowing my items were safe! Would absolutely use this location again.

By Devonna Kavluk on March 3, 2026 Verified by Google

Austin and Nick have been EXTREMELY understanding and helpful from the very beginning. Coming from a first time customer who’s been there for months now.

By Chris Stanley on January 29, 2026 Verified by Google

Place is extremely clean .......and every time I've gone there has been barley anyone else there ....so no waiting for doors or elevator.......great friendly service from front desk

By Louis G-C on December 31, 2025 Verified by Google

The employees at front desk were both great to deal with. Very friendly and informative. Nothing but positivity with my experience. Would recommend this location at warden and st.clair 100%. 2 thumbs up! Thanks guys!

By Andrew Pratt on October 22, 2025 Verified by Google

Austin (Warden Location) has shown the best customer service I have ever experienced amongst all commercial platforms I've ever encountered. He was accommodating and respectful in every way. Always gave full details to me as a customer with all questions I had. Even when out of country he answered long distance phone calls knowing it was me looking to help facilitate whatever issues I had. He deserves recognition to the utmost level! Even neighboring customers I've met at the location has never said anything negative about his availability and warm character.

By Thomas Shipton on September 3, 2025 Verified by Google

The staff at Access Storage Warden were super helpful and friendly, making the whole process easy. The facility itself was very clean and well maintained. The only tricky part is sharing the elevator if you’re on the second floor and the limited loading bays, but aside from that it was a great experience all around!

By asif a on August 27, 2025 Verified by Google

The lot is clean and has always been climate controlled during my visits. Austin is extremely helpful and clear about anything if you ever need assistance or have questions.

By Heather McGivery on August 20, 2025 Verified by Google

I was a bit of trouble as moving is not easy. But Austin went above and beyond to help me with every aspect of securing my belongings The exchange of who was on the title of the unit to payments and accommodated me with time frame to get everything out. I would highly recommend this storage facility and would also like to give thx to the awesome job that your manager is doing

By Tina Vienneau on August 19, 2025 Verified by Google

My dealings were with Austin. Austin is very professional and was extremely helpful. The building and unit are super clean with easy access at all times. 100% recommend. TV

By Maude Brockerville on May 17, 2025 Verified by Google

Austin welcomed us & was very helpful with any & all our questions. He ensured we got the perfect fit unit to meet our needs. The facility is very clean & we feel at ease knowing our possessions are safe & secure there.

By Timmi Gregorio on March 25, 2025 Verified by Google

Facility was clean and the office personnel was nice and accommodating. Rate was reasonable as well.

By Lou Piccioni on January 30, 2025 Verified by Google

Staff was great Austin couldn’t be more helpful, clean eat access lots of trolleys to assist, good location I’d use again when needed

By Carlos Pérez on December 11, 2024 Verified by Google

Amazing experience. The best storage place ever. Thanks Austin! (Warden Location)

By Michele M on November 8, 2024 Verified by Google

I can't say anything negative about this company based on my recent experience. In dealing with the location at 681 Warden Av, Scarborough, I was very pleased, in particular, with the:
1. Excellent customer service
2. Manager and Front end employees' 'happy-to help' attitude.
Austin was very patient to explain/repeat. I had several things on my mind, heard what he said but when I needed to execute the task, I forgot a simple point LOL and called him back.
Gina was on-top of the timelines to call me back and did so several times. She was quite understanding with the fact that I was multitasking and very busy at the time.
3. Quick, simple processes
4. Flexible remote check-in/set up - excellent, flexible and progressive!
If I could rate 6 out of 5, I would!! ;)

By Taruna on October 18, 2024 Verified by Google

Excellent customer service specially manager name- austin. He is always been vwry helpfull with full of information.

By Peri Didaskalou on October 9, 2024 Verified by Google

The manager there Austin Celada, is very professional and a kind and courteaus individual who goes out of his way to ensure the best experience for his customers.

By Chiara Williamson on September 27, 2024 Verified by Google

Went online last night and rented a storage unit and went today to access it. Austin was working and took care of me. He was very professional and knowledgeable, he made sure to go everything and made sure I understood the terms and conditions. He then showed me the different accesses to my unit, made sure I was satisfied with my unit and then made sure my code worked before he left me to move my stuff in. Highly recommend this place, facilities were bright, spacious and clean and very reasonable rates.

By Mike Fahmy on July 24, 2024 Verified by Google

Had a great experience with Access Storage at 682 Warden Avenue, Scarborough Ontario M1L 3Z5. I never had any issues with this location or with my storage unit. The Store Management were always friendly and accommodating with any questions or anything I needed. I commend the Management staff there and I would highly recommend Access Storage if you need a Storage Unit. The Rates are fair.

By Ranjith Kumar on July 18, 2024 Verified by Google

Very budget friendly and easily accessible with lots of options for storage in terms of size. The guy behind the system Mr. Austin wil make things a piece if cake for you in terms of policies and payment options and etc I thank him for applying the promotion of new user that gives you first 4 weeks free

By Jenna Haripersad on June 12, 2024 Verified by Google

Austin did a great job of explaining everything, as well as, effectively, taking us through the units. Unit was clean and a great size.

I felt confident my things were safe.

By John Marianchuk on June 9, 2024 Verified by Google

So I was thinking that I needed a bigger unit so Austin told me to come by and look at the unit so I did and it was awesome because he got me into a smaller unit I thought I needed a 15by 25 so he was very helpful with the units so he saved me some $$ and he also gave me a lock so what more can you ask for he explained the way things work I left feeling very satisfied I am a happy guy thanks to Austin.

By MG FAMILY GANG on May 31, 2024 Verified by Google

Austin, the manager was very helpful, professional and kind. He thoroughly went threw all the details making the experience great! Highly recommend.