By Dada “DD” on September 14, 2026 Verified by Google

I have visited this shop several times for tires and maintenance. During my most recent visit, I came in for a tire replacement and ended up replacing all four tires. I received a thorough assessment and clear explanation of the service without any pressure to purchase additional products or services. Jessica, the sales associate, greatly contributed to a positive experience. The repair was completed in a timely manner, and overall, the process went smoothly. I was satisfied with the price, performance, and customer service.

One area for improvement is appointment scheduling. After ordering parts and services online, I was prompted to select an appointment date and time based on the system’s availability. I chose 2:00 PM the following day and drove to the shop, only to learn that the tires were still in transit despite receiving confirmation by email and phone. As a result, I had to leave my car at the shop and return the next day to pick it up, requiring two trips instead of one. It would have been better if the estimated appointment availability had been more accurate and if I had been informed before arriving that the tires had not yet reached the shop.

Other than that, I had another great experience at this shop and will return in the future.

By Millionaire Momma on August 8, 2026 Verified by Google

Exceptional service! Kedar Hall made sure my car was seen even though they were extremely busy. I thought this visit to the auto shop was going to be a costly repair but it end up being some bent metal from an old accident rubbing against my left backing plate. They fixed it. I went from anticipating hundreds of dollars to a simple repair free of charge. Thank you to KH and your team of experts for being so honest. Excellent customer service. I see why you guys have great customer reviews.

By Denis Green on July 7, 2026 Verified by Facebook

I’ve been to this Mavis location twice and had excellent service both times. Technicians are courteous and give realistic timelines for service. Pricing is reasonable and service is quality. Bought a warranty on my tires and upon return saved $150 as a result. Highly recommend this service center, good honest people doing good work.

By King Pharoh on June 29, 2026 Verified by Google

This place is horrifying. The first time I went. The guy at the front desk was about to give me someone else's car before i could say anything, I'm guessing because I was also black. I had to stop him in the process. Then when I told him I had a slow leak tire he informs me that I would have to leave the car a few hours before even being looked at which makes no sense seeing as I already told him the issue so there was no need for diagnostic just quick patch up. But I chose the understanding route and decided to come back later with an appointment. When I came with appointment I was told the same thing. Which is crazy because i made an appointment for the specific issue and i was told if i just come back in an hour that someone who decided to wait would be serviced first . I've been to other Mavis Shops and the wait time is usually only while they are servicing your vehicle to make someone wait for an hour and not even guarantee that they will touch your car is outrageous. Not to mention the guy couldn't stop touching his nose like he had a sniff problem. Just gave me weird vibes. Im not an impatient person but the way they handled business was not the most professional. I later drove in to a busy shop where they didn't even speak English and was out with repair in 40 minutes.

By Anton Ubushiev on June 27, 2026 Verified by Google

I had a great experience at Mavis for my wheel alignment. The service was excellent, and the pricing was fair.

I especially want to thank Kedor for his outstanding customer service. He was very friendly, professional, and attentive. I stopped by the day before, but the shop was very busy, so he scheduled an appointment for me and made the whole process easy and convenient.

The work was completed perfectly, and I really appreciate the great service. I highly recommend this location!