By Joe Monzo on June 13, 2026 Verified by Google

This is the WORST COMPANY in the United States of America. Whatever you do, do not get insurance with this company. They are horrible. Horrible customer service. They charge a fortune for premiums and they are clueless in times when you need them. I would give zero stars if I could.

By J L on April 2, 2025 Verified by Google

I've been calling Natosha Ferrall daily trying to get my claim resolved but she's never answering her calls and never could reach her and never got a call or an email back from her and its been over a month since the incident happened. Worst insurance ever.

By Karen Devansky on June 14, 2024 Verified by Google

If I could give them a zero I would! I was rear ended by one of their customers 2 weeks ago. The body shop sent them an estimate over a week ago and they STILL haven't given the OK to fix it. I am on vacation in NJ and my car is in PA! I have no idea when I'll be able to go back to Indiana where I live!! They are awful!!!

By Nate L. on July 20, 2023 Verified by Google

Strong-arm artists. They'll lowball the payout then threaten to charge you the shop storage fees if you don't take their scrap offering. If you're a small business, get ready for the Civil suit this company will cost you if your employees ever cause an accident.

By Texas T-Bone on August 15, 2018 Verified by Google

I don't have Selective Insurance. The contractor I used did. When the contractor damaged my house he turned the claim into his insurance. They ran out and dried the water damage and then said it would cost less to fix the damaged ceiling, because it was dry. They were hard to deal with by claiming they can take a deduction off the claim for the ceiling being not new. I had to pay to return my house to "Normal."

When hidden damage to the Hard wood floor was discovered they said I signed a general release so they don't have to pay. I Have damage to my house that will cost me over a thousand dollars to repair. BTW, the hard wood floor was new!

I will never hire a contractor who uses Selective. They aren't fair or ethical.