By Kevin Misch on June 10, 2026 Verified by Google

This review is for Cadence (Cady) and her exceptional customer service and how she handles concerns and issues that may arise regarding the business relationship with Access Storage. Finding a great Supplier contact like Cady is like finding a Unicorn in North Ontario. Not too easy. ;) Thanks Cady for all you do and all you continue to do to make my business with Access Storage a pleasurable one for years to come. Regards, Kevin M.

By Emily Kraemer on June 2, 2026 Verified by Google

Great experience! The process was fast, straight forward, and happy to support Canadian. Mikayla (sp?) and another girl whose name unfortunately escapes me, were so helpful. They took me through the paperwork, answered questions, and took me for a tour of the site and my unit. Go here!

By Gen A on May 29, 2026 Verified by Google

We came in at the end of the day to inquire about a commercial unit. The service we recieved from Katie was fantastic. She was friendly and knowledgeable. Did not make us feel rushed at all despite the fact it was closing time. Thank you for the Positive experience.

By Creative mode on May 14, 2026 Verified by Google

I had a great experience with Access Storage, thanks to cadence She was professional, friendly, and extremely helpful throughout the entire process. She took the time to clearly explain all the options and made sure everything went smoothly from start to finish. Customer service like this really makes a difference. I highly recommend Access Storage, and especially appreciate the excellent

support provided by cadence

By Joseph Olayemi on February 20, 2026 Verified by Google

Been using the Guelph street location for years and the service has been great! Jacky has been always great it helping me get the best unit that fits my needs.

By rodrigo giraldo on January 29, 2026 Verified by Google

Jacqui and cady are 2 wonderful women who helped us a lot in order to get storage for all our needs. Highly recommended this location and the experience with them!!

By rajveer singh on December 16, 2025 Verified by Google

I had a great experience with Access Storage, thanks to Jacqui. She was professional, friendly, and extremely helpful throughout the entire process. She took the time to clearly explain all the options and made sure everything went smoothly from start to finish. Customer service like this really makes a difference. I highly recommend Access Storage, and especially appreciate the excellent support provided by Jacqui.

By Dave Williams on November 18, 2025 Verified by Google

I was escorted by Jacqueline Jones’s around the storage facility at 891 Guelph street Kitchener. She was very polite and concerned about helping me find the right space and size for my business. I would recommend anyone to go and see her help if they need to get the right size storage for whatever they need it for.

By Gary Nower on September 25, 2025 Verified by Google

Rented a storage unit for a couple of months with Access Storage and I like the convenience of the location and the facility. The team at Access Storage were always super helpful which made the rental process much easier.

By Anil Singh on September 24, 2025 Verified by Google

I loved this place. Access storage and all representatives in the office are so helpful and amazing. 😊😊

By Suruchi Mahajan on September 23, 2025 Verified by Google

I rented a unit at this Access Storage location and had the best experience so far, even though I had to leave earlier than expected. Jackie was extremely helpful throughout the entire process and made everything so smooth. We’ve rented from Access Storage before, but this location truly stood out—I had the best experience here. I’ll definitely be coming back once I’m fully set up with my business.

By Pritish M on September 5, 2025 Verified by Google

Jackie was very helpful, not only did she provide me the best offer, she was also very polite and respectful of my time.
I was in and out within 20 minutes which is amazing because she took the time to explain all the paperwork to me and also reserved time for me to assist with all my questions.

By Sheryl Extra on August 30, 2025 Verified by Google

I had a chance of meeting Jackie in Access Storage Guelph St. branch and she is very helpful,kind and knowledgeable about the service.I would highly recommend this facility !

By John Sobottka on May 17, 2025 Verified by Google

Staff was excellent right from the beginning. The lady that runs the Guelph St facility is tops. I had a good spot. No trouble getting in and out at any time.

By Julia on March 19, 2025 Verified by Google

Jacqui was amazing and very professional. I would recommend this location to my friends and family.

By Roger Martin on March 14, 2025 Verified by Google

This place is awesome! So helpful and friendly. Jacqui is an ideal person for this job.

By Goran Bozic on March 13, 2025 Verified by Google

Nice place and amazing management, they really do their best to accommodate and stay on the top of things to keep the place safe and clean.
Thanks to Jackie, Dave and rest of the team..

By Daniele do Carmo de Oliveira on January 21, 2025 Verified by Google

Jacqui is amazing, very polite and supportive. Since the first contact they are very helpful and gentle. The amazing customer service.

By kameel Animasahun on January 13, 2025 Verified by Google

Wonderful service. Jacqui was very patient and was able to explain and answer all my questions.

By Julia Brothers on January 2, 2025 Verified by Google

The staff here have been extremely helpful and kind. Highly recommend as a storage location

By Jagdeep Singh on December 11, 2024 Verified by Google

Met with a person named Jacqui. Paper work was not that long I assumed. It was a real quick and time saved for me. Thank you.

By Yazan Shaheen on November 22, 2024 Verified by Google

Great location and the service was amazing! Jacqui & Mel we're awesome, fast and efficient in helping set us up with our unit!!

By Ishav Mahajan on November 18, 2024 Verified by Google

Jacqui and Melissa were very helpful with whole of the boarding process. Thank you so much.

By Ali Javaid on September 9, 2024 Verified by Google

I am extremely satisfied with the service I received! Jacqui made the entire process smooth and stress-free. Highly recommend their services!