By Abe Klassen on May 15, 2026 Verified by Google Pro Desk at RONA

Me and my dad have done business with rona since I can remember and Henry always helped us out shout out to him

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By HLED on January 21, 2026 Verified by Google Pro Desk at RONA

Found the place is ok. Prices are high. There is an older gentleman that works customer service desk. Very nice. Rest of staff is high school students with no clue how to serve it help. Don't know how to ask for help. This place is a real hard place to get anything done for your home.
Ordered a custom garage door on Nov 12 only in after I phone multiple times and waited well over 2 months.
Now to be fair there was an issue with one staff member. However store policy is yucky due to no, repeat, No prep for all their custom orders. Very unprofessional, highly aggravating.
This place could be run better with even small amounts of better care of staff.
Not buying much here anymore. Will go anywhere else!
Thanks for nothing.
Disgruntled in DC.

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By Janice on November 13, 2025 Verified by Google Pro Desk at RONA

At first no one around, but did notice they were helping others...then when the person was able to help, quite friendly

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By Lightning McQueen on July 11, 2025 Verified by Google Pro Desk at RONA

I think RONA has some nice things

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By Houda Doumar on April 28, 2025 Verified by Google Pro Desk at RONA

"I purchased a vacuum cleaner at Rona Winkler. After using it only once, I realized it was far too heavy for me. I returned to the store to request an exchange or refund, but the manager refused. The receipt was only provided in English, so I was unable to read their after-sales policy. In Canada, I have the right to receive information in one of the two official languages, including French. I am very disappointed with their lack of flexibility and disregard for consumer rights."

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By Abe Klassen on May 15, 2026 Verified by Google Pro Desk at RONA

Me and my dad have done business with rona since I can remember and Henry always helped us out shout out to him

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By HLED on January 21, 2026 Verified by Google Pro Desk at RONA

Found the place is ok. Prices are high. There is an older gentleman that works customer service desk. Very nice. Rest of staff is high school students with no clue how to serve it help. Don't know how to ask for help. This place is a real hard place to get anything done for your home.
Ordered a custom garage door on Nov 12 only in after I phone multiple times and waited well over 2 months.
Now to be fair there was an issue with one staff member. However store policy is yucky due to no, repeat, No prep for all their custom orders. Very unprofessional, highly aggravating.
This place could be run better with even small amounts of better care of staff.
Not buying much here anymore. Will go anywhere else!
Thanks for nothing.
Disgruntled in DC.

Write a Comment

By Janice on November 13, 2025 Verified by Google Pro Desk at RONA

At first no one around, but did notice they were helping others...then when the person was able to help, quite friendly

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By Lightning McQueen on July 11, 2025 Verified by Google Pro Desk at RONA

I think RONA has some nice things

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By Houda Doumar on April 28, 2025 Verified by Google Pro Desk at RONA

"I purchased a vacuum cleaner at Rona Winkler. After using it only once, I realized it was far too heavy for me. I returned to the store to request an exchange or refund, but the manager refused. The receipt was only provided in English, so I was unable to read their after-sales policy. In Canada, I have the right to receive information in one of the two official languages, including French. I am very disappointed with their lack of flexibility and disregard for consumer rights."

Write a Comment