By Connor Judge on July 2, 2026 Verified by Google Access Storage - Toronto Danforth

The team was very thorough in walking me through the agreement. The facility is in a great location. I would recommend if you’re in the east end and need storage.

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By Cass C on June 27, 2026 Verified by Google Access Storage - Toronto Danforth

The Access Storage team have been great throughout the process. Very attentive and available for any questions I had.

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By Alexander Petras on June 11, 2026 Verified by Google Access Storage - Toronto Danforth

Staff were extremely professional and courteous, always available to answer any questions I had, accommodating, going over to help me lock up my unit.

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By Joel Smith on April 15, 2026 Verified by Google Access Storage - Toronto Danforth

Physical space is good, heated, clean. Helpful moving things like dollies available. Friendly staff. But poor service. I was sold on a unit by phone by saying it was right at the elevator on the side of the building that has a truck bay for easy loading, then when I showed up to take possession I was told that wasn't available and was offered a unit at least a 30 second walk from the elevator on the other side without truck bay. I switched to a slightly closer but still far unit on the right side of building with truck bay. then the next day when I showed up with movers, the elevator on that side was broken, resulting in a much longer walk. They also charged me for insurance even though I declined it on the original booking call, and refused to refund the insurance when I realized i was being charged for it because I never signed a form they require for that - but they never asked me to sign it when it was confirmed I declined the insurance, so I of course could not have as I didn't know about it.

Nothing that was the end of the world, but frustrating, poor business practices. Will be trying another storage facility next time.

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By productivity seventeen on February 17, 2026 Verified by Google Access Storage - Toronto Danforth

first time using access storage. right from first call, chat bot assistant, store manager follow up, booking, choosing storage location/size and promotions, to rental agreement, I was truly impressed. The service, friendliness and seamless efficiency of the whole process was refreshing and easy. would highly recommend; especially with ferris at 1 woodfield rd, toronto and pratik at 2 kelvin, toronto!

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By Louiesha Colthirst on November 26, 2025 Verified by Google Access Storage - Toronto Danforth

Thank you Natasha for letting me and my family have this wonderful experience . Because of her help, I was able to get my storage unit same day with no issues at all. I truly appreciate the great customer service and would definitely recommend Access Storage especially if you get assisted by Natasha.

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By Ken O on November 26, 2025 Verified by Google Access Storage - Toronto Danforth

Wow! 10/10 Fantastic support from the staff here as always. Natasha was soooo sooo helpful, I was worrying about my equipment I had accidentally forgotten at the storage, outside, and it was began to rain. She helped me not only locate it, but she helped me cover it up so that the electrical parts didn’t get wet. I was just so grateful, and I appreciate so much the help.

10/10! The best team at this location, and I really hope management sees this and continues to reward the team for all their effort

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By Abhishek Khurana on November 16, 2025 Verified by Google Access Storage - Toronto Danforth

I recently used One Day Movers & Access Storage, and they exceeded every expectation I had for a professional moving company. From start to finish, their team was efficient, organized, and incredibly friendly. If you’re looking for reliable local moving services or same-day movers, this is the company to call.
The movers arrived on time, handled all my belongings with great care, and worked quickly without sacrificing quality. Their attention to detail made the entire move stress-free. I’ve hired movers before, but this was by far the smoothest experience I’ve had with an affordable moving company.
What really sets them apart is their secure storage solutions. Access Storage offers clean, climate-controlled units that are perfect for short-term or long-term storage. The process of adding storage to my move was seamless—one team, one schedule, and no hassle. For anyone needing moving and storage services in one place, this combination is unbeatable.
Overall, I highly recommend One Day Movers and Access Storage for anyone searching for top-rated movers, professional packing services, residential moving, or commercial moving solutions. They’re fast, dependable, and truly understand customer service. I’ll definitely use them again for my next move

Thank you

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By Alex Jyn-Li Cairns on October 31, 2025 Verified by Google Access Storage - Toronto Danforth

Worst customer service experience of our lives. If you’re thinking of renting from this place, spend your money elsewhere. They will increase your costs without warning and cuss you out over the phone when you dispute the increase. I cannot believe the level of unprofessionalism displayed from the workers here. It’s not worth it, there’s plenty of better, cleaner and kinder options in the city/east end. I couldn’t be more horrified from this experience.

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By Kai François on September 29, 2025 Verified by Google Access Storage - Toronto Danforth

The team at Access Storage Toronto Danforth makes sure to go above and beyond for your storage needs. They have been a huge help with storing signage for my company. The facility is clean, secure, and easy to access and I would highly recommend them for anyone needing flexible and dependable storage.

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By Conrad Czopinski on August 30, 2025 Verified by Google Access Storage - Toronto Danforth

Natasha, Sahib and Jason really helped me out a lot. They went through many extra hurdles while booking my storage and exemplified outstanding customer service. I really appreciate their help!

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By Giuseppe Franzé on August 28, 2025 Verified by Google Access Storage - Toronto Danforth

Had an amazing experience with the location on Danforth (Kelvin Avenue), in Torontk. Great prices and location. Super clean and well maintained. Personnel very customer oriented and with great communication skills - they even remembered my name on the last day and gave us free water bottles. Highly recommended.

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By Habiba Sanjak on July 24, 2025 Verified by Google Access Storage - Toronto Danforth

Great staff .I have been dealing with this location for two years . it’s great. Kaudhal S an assistant manager helped me to get a new unit.
Really nice storage.

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By Admin Team on May 21, 2025 Verified by Google Access Storage - Toronto Danforth

Everyone from every level has been extremely friendly and professional. The customer service has been great and the support we received as an organization has been amazing! Such a great and responsive team here!

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By Mat Dawson on May 13, 2025 Verified by Google Access Storage - Toronto Danforth

Several issues with this location. They advertised first month free but 2 months after I purchased a storage unit and moved in, I received a letter in the mail informing me of an immediate price increase which effectively eliminated any savings. The unit they originally assigned was advertised as 5' x 10' but when I brought a tape measure, I discovered the unit was actually 5' x 8' so I requested I be assigned a new locker. They tried to charge me the moving fee twice because of this move. The manager was constantly hounding me to complete a Google review and give them 5 stars. It was unnerving and I was afraid to speak up about my experience until I had officially closed my account and move out. I would not recommend this company.

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By Usmle MDFellow on May 1, 2025 Verified by Google Access Storage - Toronto Danforth

I had a fantastic experience with Storage Mart, thanks to Omar. He was incredibly courteous and helpful in understanding and meeting my needs. My unit promotion was about to expire, and he quickly stepped in, offering multiple options and ultimately finding a solution that was both effective and practical. His professionalism, customer service, and problem-solving skills were outstanding. Omer is truly an asset to the organization, and I believe he deserves a promotion for the exceptional service he provides. Highly recommend!

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By Victoria M. on March 18, 2025 Verified by Google Access Storage - Toronto Danforth

Beware of break-ins & do not trust this facility with your belongings! My storage unit at the Kelvin location was broken into, and several valuable items were stolen. Despite paying for eight months of storage, the so-called ‘secure’ facility failed to protect my possessions. The staff were unhelpful, providing no real assistance or follow-up; just telling me to file a police report. This experience was incredibly frustrating and a complete waste of money. If you’re looking for a safe and reliable storage option, I strongly recommend looking elsewhere.

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By Dagmar Schoenrock on March 1, 2025 Verified by Google Access Storage - Toronto Danforth

The account set up and tour of the facility was handled very quickly and professionally. I love the aspect of access 7 days a week and having an entry code to be able to enter my unit even when the office is closed. The facility is exceptionally clean and the lighting and elevator systems work like a charm!

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By Julia Levitan on January 4, 2025 Verified by Google Access Storage - Toronto Danforth

Just checked in. Natasha at the front desk was extremely friendly, clear and helpful! They have a large, clean facility with great security cameras. Fair prices too with good promotions. (Also had a very smooth and friendly interaction when I initially booked my locker over the phone.) Very happy with the service so far

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By Rhondda Smiley on January 4, 2025 Verified by Google Access Storage - Toronto Danforth

First 4 weeks free, and the ability to prorate final weeks were great. Staff were always pleasant and helpful. I was very impressed with the cleanliness of the entire building - you could eat off those floors!

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By Greg Reilly on November 30, 2024 Verified by Google Access Storage - Toronto Danforth

The staff and facilities here are excellent. We went through a challenging few weeks and they were very helpful and lenient in supporting us until things were more stable. The facilities are great / clean and secure, and the manager (Natasha) is excellent. 5 star review!

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By Bernard Himona on November 30, 2024 Verified by Google Access Storage - Toronto Danforth

The staff at the Kelvin Avenue location have been nothing short of amazing! Natasha especially.
Natasha and her team have been responsive, accommodating and helpful in every way possible. I am very grateful and would recommend them!

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By Dervish Arben David Mitrovica on November 23, 2024 Verified by Google Access Storage - Toronto Danforth

I rented a storage unit previously with Access Storage, Toronto Downtown at Woodfield Place was extremely pleased. That’s what brought me back to Access Storage. At the same time, I visited a competitor this time to check it out but decided to stick with Access Storage. The Access Storage, Toronto Danforth facility at Kelvin Avenue is professionally managed and maintained. The premises are well built and sound. They’re clean and brightly lit. It absolutely feels like your belongings are safe and, in fact, I’ve never had a problem. Natasha, Store Manager, was extremely helpful and went well beyond what would reasonably be expected to help me meet my needs and to move in trouble free. I highly recommend Access Storage and Natasha. I’m happy knowing my belongings are in her hands.

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By Philippe Champion on November 20, 2024 Verified by Google Access Storage - Toronto Danforth

Great service with Jason at Access Storage on kelvin st Toronto. Great price too. Facility is clean and bright. All the staff was helpful and friendly.

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